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8.2 / 10 Guest Rating

Ruthin Castle Hotel

Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU, Ruthin, GB

Ruthin Castle Hotel - main view

About the Property

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 5 spa tubs, a sauna, and a fitness center for ultimate relaxation.
Delicious Dining and Entertainment Options
Savor a satisfying meal at the on-site restaurant and unwind with a drink at the bar/lounge. The hotel also offers an arcade/game room for entertainment.
Convenient Business and Event Facilities
Benefit from a business center, 24-hour front desk, and multilingual staff. Host successful events in the conference space and meeting rooms.

To book your relaxing stay at Ruthin Castle Hotel, inquire now.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent139 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness7.0
Service9.4
Location8.9
Room Quality8.4
Amenities8.0
Value for Money8.0
Food and Beverage7.5
Overall Experience8.4

Select topics to read reviews

G
Gavin
Verified booking
Standard Room
Stayed in Nov 15, 2024

"Impressive building!"

8.0

Lovely setting, beautiful building, friendly helpful staff, huge rooms, great outdoor area.

Helpful?
L
Liam
Verified booking
partner
Standard Room
Stayed in Nov 14, 2024

"Exceptional"

10.0

Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.

Helpful?
P
Pamed
Verified booking
Standard Room
Stayed in Nov 10, 2024

"Tired dirty and not worth the price"

4.0

Ruthin is very tired! Rooms are filthy. Stains everywhere! Everywhere chipped! Certainly the prices Do Not reflect the property.

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Nov 3, 2024

"Castle sounds magical… it’s not! "

6.0

Hotel room is cold damp and unclean, room was very standard bed ancient tv and a wardrobe, bugs clearly visible on the carpet! Wallpaper ripped and falling off walls bed uncomfortable very basic bumpy mattress food was delicious at restaurant but very limited choice. Good job didn’t pay full price as got the night stay on a deal

Helpful?
C
Charles Philip
Verified booking
family
Standard Room
Stayed in Oct 28, 2024

"Excellent"

8.0

Great place, went as a single person and got the usual small room with no view. But I'm used to that!

Helpful?
D
Denise
Verified booking
partner
Standard Room
Stayed in Oct 24, 2024

"Exceptional"

10.0

Stunning property, staff absolutely amazing and attentive. Would stay again!

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Oct 17, 2024

"Excellent"

8.0

It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return

Helpful?
N
Natalie
Verified booking
Standard Room
Stayed in Oct 17, 2024

"Very enjoyable"

10.0

My boyfriend and I had a lovely 3 night stay at this wonderful hotel. Staff were very pleasent and acomdating and catered for our pet dog. Wonderful surroundings and civer lots of history. Had a lovely old feel and very relaxed attitude and not stuck up. Not the most modern but you can get that anywhere. Brilliant architecture. Would visit again.

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Oct 16, 2024

"Few improvements still needed"

6.0

Went for two nights but different this time ,the lovely library bar not open any more in castle ,and berties restaurant closed, have to use other bar and restaurant now which nowhere near good enough as the other two, The rooms lovely ,clean and warm include bath etc cleanliness of rooms excellent but why the toilets in the castle itself look like something from 1960 i dont know,i know its a castle and want to keep it looking like one, but i feel the toilets should be brought up to date now,as im sure it would put a lot of people' off getting married in the castle with toilets of that standard. Obviously not a criticism of stay but just a few improvements neeeded.

Helpful?
T
Tom
Verified booking
Standard Room
Stayed in Oct 14, 2024

"Room 207, prince of wales suite, 13/10/24"

8.0

Absolutely stunning place most staff were lovely, only thing to let it down, the cleanliness, the bedside tables near the sockets was a thick layer of dust and in the bathroom roller blind was full of squashed bugs (just a lack of attention to detail).and part of the bath was broken and the breakfast was pretty standard, but we stayed in room 207, the prince of wales suite and the room was gorgeous and we went on a walk round the grounds was amazing, the woman who greeted us at reception was lovely I didn’t catch her name but she had short hair and glasses, made us feel very welcomed,

Helpful?