Ruthin Castle Hotel

It was an ok stay

Yet another great stay at the castle! clean and warm room as usual. Friendly staff. See you again very soon.

Lovely castle set in stunning grounds. We went for a wedding and the wedding event rooms were fab. The food and service was great amd the staff were lovely and it was all very well organised. Cleanliness was good too. Only negatives were that some of the rooms were tatty and in need of attention. Peeling wallpaper, broken toilet flush, trim missing from bottom of shower etc.

Very run down and not value for money

Firstly, the staff are all lovely and very accomodating even at busy times. They are all extremely polite and do their best to make your stay be the best it can be. The grounds themselves are beautiful,with hundreds of years of history both inside and outside the castle. You are free to roam around at all hours and partake in a history trail. There are many placards around the hotel/castle so that you can learn plenty while there. The small town of Ruthin is only a 5 minute walk from the hotel. The food is also excellent, if not slightly overpriced. However, eating in the medieval themed "Tafarn y ddraig" makes it worth the price. Certainly a unique experience. Now onto the negatives. This is not a cheap hotel by any standard, with even the cheapest rooms costing over £100 a night. With the standard room that I stayed in, I found it to be a bit dirty, particularly the carpet, with many dog hairs and flakes of old mud in it. This continued into the bathroom, which was spacious. However, there was a strange damp odour coming from it, probably because it was a wet room with poor ventilation. As an aside, the water pressure and temperature was very low. This meant that filling the huge bath took well over 1 hour. Overall, it is a unique experience that you will not regret. The food is tasty, the grounds are beautiful and the staff make you feel welcome. If you have the budget, go for a room upgrade to really feel like the King of the castle.

Had a most enjoyable stay everything was lovely .

Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. See you again soon!

Loved this place

The castle has so much character & charm. Set in beautiful grounds

We stayed in Room 115 and unfortunately, our experience was far from enjoyable. The constant slamming of doors throughout the night made it nearly impossible to get any rest. The noise was disruptive, and we barely managed to sleep. The breakfast was equally disappointing. Considering the price, we expected much better. The buffet was nearly empty, and we ended up feeling like we would have had a better experience at a local Weatherspoon’s, which was a real letdown. As for the spa facilities, they simply weren’t worth the price. They didn’t live up to the expectations set by the hotel’s branding. While the location is beautiful, and the building itself has a lot of potential, the overall experience was far too overpriced for what we received. It’s a shame because the area has so much to offer, but unfortunately, this hotel didn’t deliver.