Wyndham Garden Stillwater

Our room had no light bulbs, no towels and no air conditioning

This location is not a safe location. The facility appeared to have sustained some water damage and several homeless were hanging in and around the lobby. My 10yr old felt unsafe and scared so we didn’t stay

Four issues with room: fridge, toilet, shower rod, cold water in bathroom sink. I could solve two of these by myself. The most annoying issue was that the toilet did not flush. (No water in the tank. Probably the flapper valve not seating itself after a previous flush. Not sure, because the design of the bathroom counter prevented me from easily lifting the tank lid and looking inside.) I handled the issue myself by filling the ice bucket with water and dumping water down the bowl to cause flushing as needed. I reported this issue to the front desk, and also reminded staff on check-out two days later. The room was clean, but worn cabinets and paint indicated deferred maintenance and cutting corners. Breakfast was late on Sunday morning. Location good, parking good, noise acceptable, staff very pleasant. The bad outweighed to good, unfortunately.

Staff was friendly

Was not in good condition seemed very minimal upkeep and services

Bed was comfortable and shower had good water pressure

No notification the pool didn’t work, staff didn’t explain anything such as where the room was or elevator. Sheets on bed had grease or stains on them, the bathroom had mold on ceiling, there was a car outside our window revving up the engine for over an hour, also felt like we was rushed the next morning by getting emails and texts wanting to know when we leave.

Good location for OSU games.

N/A

The room we weee assigned bathroom was filled with dirty water- the room itself looks like a party had gone on there

It’s was dirty and unorganized

Restaurant, bar and pool are all closed. The hotel was dirty (overgrown landscaping, peeling paint, trash in elevator, dirt or dip? on floors). I had a very confusing interaction with check in. Stood there awkwardly as I was told basically nothing is open in the hotel, save the tiny rooms. There was even caution tape surrounding a set of lobby bathrooms. My daughter got locked into one of the stalls in another lobby bathroom. I would not recommend staying here. We ended up checking out immediately and driving back to Tulsa.

Took 15 -25 minutes for any receptionist to show up. Dial 0 just dials the phone at the desk so that’s not helpful. In that time a homeless guy walked in and turned left. The bed had food under it. There door lock didn’t fully work wouldn’t light up so we had no idea it was open and then didn’t reengage for a couple minutes so who knows if our door was locked. There was a booger or some substance on the towels. The tv barely worked volume wise. Wouldn’t get above a whisper. The pool area was 90 degrees and had mold. That door lock barely was holding together