Aloft by Marriott Katy Mills

Bio

Bake

The location was good the staff was very friendly and helpful

The room smelled like a wet dog, housekeeping don’t clean the rooms everyday.

Thumbs Dwn 👎🏻 POOL GREEN !! I can’t say too many positive things about this hotel. My stay was very inconsistent and frustrating from the start. I was moved to three different rooms during my visit. The first room had renovation and construction happening right next door, making it noisy and uncomfortable. The second room had a television that did not work at all. By the time I was moved to the third room, it was finally comfortable and much better overall, but unfortunately, the television still did not work there either. For the price and expectation of a hotel stay, basic comfort and working amenities should not be an issue. I would not recommend staying here due to the inconsistency and inconvenience.

The GREEN POOL / Thumbs Dwn 👎🏻 POOL GREEN !! I can’t say too many positive things about this hotel. My stay was very inconsistent and frustrating from the start. I was moved to three different rooms during my visit. The first room had renovation and construction happening right next door, making it noisy and uncomfortable. The second room had a television that did not work at all. By the time I was moved to the third room, it was finally comfortable and much better overall, but unfortunately, the television still did not work there either. For the price and expectation of a hotel stay, basic comfort and working amenities should not be an issue. I would not recommend staying here due to the inconsistency and inconvenience.

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Nice lobby

Rude front desk Hot lobby Dirty room Poor up keep Tiny rooms No storage space Bartender rude Breakfast area fell deserted

Shay was pleasant in kind and the rooms were clean.

The occupants on the floor below me were quite disruptive during the night. Consequently, I experienced a poor day the following day due to insufficient sleep. The night staff indicated that they would address the issue, but it didn't appear to be resolved. Furthermore, they failed to record the incident in their system.