Residence Inn Walnut Creek

Location: 5 minute walk to BART and downtown Walnut Creek. Breakfast has a good selection and good quality. Bed was comfortable.

We had a room with a door to an adjoining room. While it was solidly locked, it let noise in from next door. And of course next door was a 2 year old who yelled, laughed, and talked very loudly. We finally had to knock on their door and ask them to not have loud playtime in the room every evening (e.g., dad monster and screaming child games).

The staff was awesome!! Really great and made my family and I feel very comfortable from the moment we arrived. From the valet to the front desk, the cleaning service and the breakfast staff. You that breakfast was amazing! Like seriously caught me off guard. The waffle i had was huge!! Felt so guilty for finishing it lol. Will for sure return. The location was so good. 20 minutes to Oakland, 40 minutes to Marin, and like 25 minutes to Berkeley. Overall 20 ⭐️⭐️⭐️

2 things I did not like. First thing that I did not like was that I could not tip the valet service upon check out. Second thing was that the room was really stuffy. Wish there was a little more ventilation. Even with the AC on it was stuffy

Location was fantastic, and the room was the perfect set up.

The shower was slippery - my one-year-old fell a couple of times when trying to bath her. Also, the pot for the coffee maker was missing.

Clean very clean

The valet i like to self park when ever possible. Also we came back to the hotel at 11:00 pm I parked in front knowing as valet person would take the car . But as uninformed person came out of nowhere and asked for the key . She didn’t identify herself as the valet. She was wearing a black hoodie and black sweat pants. We had to go inside and ask the desk manager if she was the valet. It made my wife feel uncomfortable.

Great staff!

The room's windows were VERY dirty... I get that it's the fifth floor and hard to reach, but the Mount Diablo view was mentioned as a premium value. Also, we had to leave a day early because of the unexpected death of a family member. As we were rushing out the door I asked the desk clerk if we could PLEASE have a partial refund. It didn't show up on the final bill, even though we left at 11am leaving plenty of time to prep the room for the next arrivals at 3pm.

Its conveniently located.