Spark By Hilton Staunton

The rooms were spacious and comfortable

The breakfast area was too small for the number of guests

Close to interstate. The bed was comfortable.

The gentleman working front desk was nice, I didn't get his name. We were traveling with my dog. When we checked in they put us on the 4th floor. The toilet was nasty, it had not been cleaned. We ask for someone to clean it, we were told no one was available to clean it that night. The next morning, as we were leaving housekeeping was in the hall, so we ask them to clean it. The manager was standing there and said, yall are not supposed to be on this floor with a dog. They moved us to the first floor. Also, there is a train track right beside the hotel. They put us in a room closest to the track. Trains ran all night. From then on they were not friendly to us, we had nothing to do with being put on the 4th floor. Also, the outside door locks did not work. You are suppose to use your room card to open it. My husband was taking our dog out walking. He got locked out and had to walk around to the front in his pj's in 30 degree weather, because the lock was not working. I usually don't leave bad reviews, but we travel alot and I will not choose Best Western again.

Nice room and common areas

Área a little sketchy, nothing in walking distance. Way too expensive.

Easy to get to. Good breakfast. Comfortable beds Pool was nice temperature. Coffee and tea in lobby 24 hrs was very nice.

Baggage cart wheels were difficult to move. Bathtub seemed stained. Old carpets in rooms.

Love the location, quite rooms were very comfortable

Dinning are to small for the amount of people staying, had to go some where else to breakfast.

Staff was awesome. So friendly. Room was very clean and comfortable.

Couldn't figure out the tv.

The beds were comfortable and the room was reasonably spacious. Coffee and tea were available in the lobby at all times. I had a problem because the charge was doubled on my credit card, but they resolved it during my stay.

I was not informed that I had to request room cleaning one day in advance. The breakfast is not of good quality.

Clean, very friendly staff, and good variety at breakfast. Highly recommend.