Americas Best Value Inn Waukegan

You get what you pay for. Rooms are old and breakfast very limited. It was quiet and beds were comfortable.

Asked for a microwave didn't get one. ASKED FOR 5am WAKE UP CALL FOR SONS BOOT CAMP GRADUATION didn't get one. Got a connecting room because I'm DISABLED so if I need help I can yell. My brothers room had a leak coming from the bathroom light fixture making the sink and floor wet. We though it best for my brother to stay with me in my 2 bed room room. Water and electricity DON'T mix. Staff(I don't know the man's name)said he'd refund $20 for that night. My opinion is the motel should have taken that nights charge off the bill. I/We gave the rating for this motel a POOR/DISAPPOINTING We stayed here for 5 nights. TThank he way we were treated I would not recommend this Motel to anybody. I would tell them to avoid this motel. AN EPIC FAIL RATING ON... 5AM "WAKE UP" CALL FOR SONS BOOT CAMP GRADUATION and THE NIGHTS ROOM CHARGE. Conclusion... GO SOMEWHERE ELSE. YOU'LL BE HAPPIER.

The place is run down.

My stay here started with the check in, the room I had reserved for over a month was given away to someone else so I had to take a different room. The room had an odor, that the spray just wouldn't cover up, it was a musty, wet, mildewy odor. The coke machines did not work. There was men standing at the back door at all hours of the day and night keeping "watch". They had several women coming and going. They would knock on the window and show the guy the money and he would let them up. I heard them tell one guy that this is where he ran his business from and believe me , that's exactly what he was Doing! Me and my family felt very unsafe there. We went out together, and stayed together at all times! Dont stay here u less you want to witness real time prostitution because that's what tbis place is.. a sex shop!

Discovered hotel accommodates actual residents who live on site, which resulted in a lot of people & vehicle traffic/activity unrelated to traveling guests. Also, the pool was eliminated/discontinued.

The rooms (2) we had were musty and the doors were not secured by the hotel maids. We returned to our rooms numerous times to find the doors not secured and when we questioned the staff on duty we were told that the maid's were still on duty -- but not in the vicinity of our rooms. Several key cards had to be made for access to one of the rooms and management even replaced the batteries in to door lock, but that wasn't the problem as when retuning from dinner the door would not open. The pool was not open -- the door was open not locked and there were a number of boxes stacked around the empty pool, a child could have fallen into the empty hole. Breakfast was really a joke, there was a make it yourself waffle option, stale Rice Crispies or Fruit Loops, a couple slices of bread in a display along with a couple English Muffins. The toaster, only one, didn't toast the muffin that I attempted to toast. One of the beds was stained with urine and my daughter had to rotate the matteress and change the linen -- no maids were on duty. I was overcharged, but that was remedied the evening that we checked in. We tried to speak to the manager while we were on the property, but the manager was not available. The desk staff was friendly, but really were not able to assist in any resolutions. The inn did run a shuttle to Great Lakes RTC for the PIR (graduation) which is why we were in the area. The photos that we checked were disceptive to say the least. We wish that we had found another property to stay at. I would not recommend this property to anyone. If I was able to give it a minus 5 I would.

I tried to leave a review but it kept saying I had inappropriate language??? no swearing only telling it like it was unsafe areas accessible - drained pool in disrepair peeling wallpaper mold in bathroom and windows urine smell on 1 bed which upon inspection found stain on bedskirt, side of mattress and boxspring Doors not secured by maid (every day) Staff was friendly and tried to be helpful. Management not available the weekend we were there. overall a truly disgusting experience.

Bed bugs, towels that look like they hadn't been replaced in 10 years. Pan Handlers directly outside the front door. Lobby smelt like a cigarette. People loitering in the parking lot when we arrived, so it didn't give you a secure feeling.

Good price, very nice staff, smelly old building.

Room smells a cigarette and I was on non/smoking bathroom toilet was leaking water towels duty smiles a cigarette too I not recommend it