Macdonald Aviemore Hotel

The property is very dated, the cleanliness is not great, the rooms looked clean but were still dusty and musty smelling. The staff however were great, super friendly and helpful. Pool was good the kids really enjoyed this facility, but no information about timings, we were lucky we arrived before it closed! The parking was good lots of space.

This property was amazing for families, lots of activities for children. We would definitely come back.

Quiet and relaxing place. Lots of activities for kids and adults Evening entertainment

Horrible stay!!! Breakfast was late stood for ages for refill of eggs, bacon, sausage etc!! Bathroom had paint coming of the shower ceiling!! Mould around the shower! The only thing that was positive was house keeping came back to clean room. Thumbs up for house keeping!!!! The rest is horrible service

Very nice apartment

So many doors down the hallways to the rooms. The door outside our room was a main walkway and was opening and slamming all hours of the night.

Very dated an in need of freshening up. Smelt like the property had been closed for some time.

Very good break at Aviemore , nice swimming pool

I arrived the booked hotel, but there were empty. I have been waiting one hour outside the hotel during cold weather. There is no direct contact to the hotel from hotel.com Finally I found their contact # from their website. They moved my booking to another hotel, Macdonald Highlands Hotel, without any notice to me. They told me because I booked the hotel from 3rd party (Hotels.com) so they can’t contact me. I think it is non sense. I can’t pay £25 for the dinner package, I have to pay the normal price from their menu (because I moved another hotel so I have to changed my plan for dinner).

I think I expected too much from this hotel going by the pictures and the experience I’ve had at other MacDonald hotels I expected a comfortable stay. The hotel was in need of a refurbishment especially the bathroom area. I found the surround of the bath had not been cleaned and found a dead spider on the window sill. I know these are little things but we stayed at this hotel as they offered a Christmas experience so expected my children to stay in a clean bedroom. The hotel room was very cold it was -9 outside I turned the heater to the maximum but it still was only mildly warm to touch. After a couple of visits to reception the agreed to bring up a heater which made a massive difference. Breakfast was okay again my expectations were high especially since it was advertised as a family friendly Christmas weekend break there was hardly anything child friendly for breakfast apart from cereal. I won’t be returning to this hotel I don’t think it represents the MacDonald brand well.