Macdonald Aviemore Hotel

Room was perfectly fine. Clean and bed was comfortable. Hotel itself looked a little tired..

No stars to Hotels.com who send the wrong information about which MacDonald Hotel we were staying in. I was sent details for a hotel which is currently closed at the MacDonald resort. The resort has three hotels, one of which is currently closed for renovation and we wasted some time looking for the correct hotel. The actual hotel, the MacDonald Highlander was very comfortable though in need of some updating. Very tasty buffet breakfast.

Very tired and run down, the hotel looks awful from the outside and isn't much better inside as soon as you walk in the place smells damp and musty, the bar and restaurant are drab, the stairwells and corridors desperately need freshened up as do the carpets and bathrooms in the room. We had a room right next to the stairwell and were constantly woken up through the night by the doors banging. So glad we only had to stay one night definitely won't be back.

We had planned this as a family summer break. Having visited several times before we knew what to expect. However we were unaware the hotel had changed the family ‘dinner bread and breakfast’ deal to seclude main meals for children. Quite bizarre and not something we were clearly aware of from booking info. Food was ok. Breakfast is as expected with a good choice. The main meals menu however is been stripped back and items have jumped in price meaning the adult allocation of £25 per adult per main meal didn’t stretch far and so it was impossible to even get 2 courses. These changes have meant the hotel is no longer competitive in terms of the other options we consider when booking. The hotel is a good family venue. It’s in a great location and has great amenities both within the hotel complex and in the local area. The pool is always a winner with our kids as they love the slide and the wave machine. The rooms are ok. We’ve never had cause to complain however on this occasion we were directly above back reception in the Aviemore Hotel and sadly this meant we were constantly awakened every time someone slammed a door beneath our room - which was constantly throughout the night. Wherever this door is and whoever needs to use it that often needs to consider the sleeping families above. We did mention this to reception staff but it was laughed off so I doubt it will be resolved. All in all a rather disappointing stay that means we likely will not return.

We were given a disabled access room without asking. When we arrived in room there was a overpowering smell of perfume. after a few hours we noticed the shower leaked into the main room and there was a terrible smell of damp and mould. This made my pregnant wife fell sick all night. The reception did nothing. Cooked breakfast was nice but fresh fruits had gone bad and also orange juice was off.

The Aviemore Hotel bar and Spey burgers restaurant were not open, part of the reason for us chosing this hotel and resort. It was disappointing as fussy kid eater. The other restaurant giivannis was nice and quick service with friendly staff.

Super position in Aviemore, very near the shops and restaurants. The hotel is looking dated now. Breakfast was good. The most annoying things were the heavy, banging hotel doors and the fact that my key card kept failing to work, necessitating many (longish) walks back to reception. The best thing about this hotel are the super helpful staff, particularly reception.

Although early in the season there was still a lot to do on site.

Terrible hotel with none of the amenities promised. Swimming pool, bar and restaurant all closed. I had booked a hotel with swimming pool for my 7 year old son who was very disappointed. Had to walk to sister hotel for dinner which was not what we wanted since I had a broken shoulder. Road sign said Retail Shops but nothing open and receptionist couldn't have cared less when I asked. Room was fine apart from getting 2 sets of towels for 3 people. Had dinner at Aspects restaurant but when I asked for Malt Vinegar for my Fish and Chips it apparently caused a problem as they told me they had none and no one had ever asked for it which cannot be true. This is the most traditional British meal you could order!. This info came from the Supervisor who lied and told me he was the Manager.

We were very happy with our stay here. It was clean, beds were comfortable and a great location next to Glencoe National Park. Our stay also gave us credit for dinner and breakfast, both of which were very good. The staff was friendly and very attentive. It is within walking distance to the downtown area. Very happy with this hotel.