Macdonald Aviemore Hotel

I’ve stayed here a few times in the past and this visit was very similar. The hotel itself is a bit run down but the room was okay (double with bunk beds). Ours was clean and did the job for the 3 days we were there. The staff were excellent, breakfast was good and plenty to go round. The pool was open with no restrictions and the wave machine kept the kids happy and we even managed a 10 minute sauna and 30 minutes in the gymn. With half board we booked dinner in the Italian as it had stuff the kids would eat. Overall expensive but an enjoyable time had by all.

Hotel is done for. Pool and kids play center not open till 1pm on the sunday. At £240 a night you would expect it to be open all day. Hotel just not worth the money.

Check in took 45 minutes. 1 receptionist and a long queue. Cant check in till 3. Got there at 10 to 4. No welcome sheet available from receptionist (none left) .so we didnt know times of anything. Couldnt get food till 8.30 as half the restaurants were closed. By the time we checked in the shopping centre and cinema were closed. Pool closed half an hour later. So took my son to use the facilities all closed and still had to wait 3 1/2 hours for food. Not only that, it was Saturday and everything bar the pool is closed on sunday so cant even use it the next day. Went for a drink in the bar where food was " available all day" turns out no food after 5pm. 2 flavours of crisps behind bar was all the embarrassed barman could offer. No pint glasses. When we did get food the cosy looking italian in the hotel advertising pics were actually not true. More like a staff canteen with some italian flags. Food was a 3 out of 5. A 2 if you take into account the price and portion size. 4 dishes we wanted weren't available but only told when our order was being taken not when we got our menu. £7.50 for a couple of scoops of ice cream, which tasted pretty cheap. The positives now . Staff friendly, room clean and breakfast was good. A resort it is not and far away from being one.

Great stay in Aviemore. The pool and softplay were great for my son and staff were excellent. Only downside which would have been handy knowing before booking DBB is that the Spey burger bar and restaurant in our block was closed. This meant the other restaurants needed booked before arrival for family friendly times.

The hotel was in poor condition, room doors were patched and holed, standing lamp fell apart. Spey Bar area toilets were filthy and toilet pans not properly bolted to the floor. What saved the place was the great waiting staff in Aspects on Tuesday night and at breakfast both mornings, really looked after us, particularly the kids.

Had a lovely family holiday, staff were fantastic across the board. Stayed in the Aviemore hotel and particularly impressed with the main housekeeper who helped us to our room. Food was brilliant and ate at both included restaurants each night. Would definitely recommend a trip and already planning our next stay. Pool was brilliant although a little chilly but didn't stop the kids from having great fun.

We stayed as a family on a bed and breakfast basis. the room was excellent as was was the comfort and cleanliness. Facilities for families are great with plenty to do and I would possibly come ack if it were not or the poor availability of food. There are simply not enough places to eat on site forcing people to go into town where it was even worse with everywhere booked. As we were on bed and breakfast we were told we could not book a meal on site as they were only reserved for those who had taken a meal deal on booking... Absolute bonkers you are still getting money from someone staying in your hotel!!!

Aviemore Hotel is one of 3 hotels in the Aviemore Resort. For a family of 3, plus our dog, the room was adequate enough. Room perhaps a little dated, but bathroom was very clean and had clearly been recently refurbed so very happy with that. No bedding or towels changeover due to Covid but we were told that at checkin and told we could ask for anything. We did ask for a change of towels and more toiletries, which was no problem. We were on a dinner bed and breakfast rate, which worked out fantastic as Aviemore didn’t appear to have much choice within walking distance. Sadly the Spey Burger restaurant in our hotel was closed but we made use of the restaurants in the Morlich and Highland sister hotels within the resort, a few minutes walk away. we visited Giovanni’s twice and Aspects once and both were superb. Great choice and superb quality. We had £25 towards our meal and this enabled us to have 3 courses with only drinks to pay for. Service was fantastic and we were accommodated well in both restaurants with our dog. Whilst we didn’t visit we did have use of the pool during our stay, located within the resort. Hotel had day and evening entertainment on for kids and (paid for) activities located on the resort. There was also a fantastic play park for young kids on site. We made use of nature trails accessed directly from the grounds, which was perfect for our dog. Hotel easy walking to town & less than 10mins from many tourist activities, including Loch Morlich

Had a great stay! Food was great and the staff were lovely!

The staff were not particularly friendly or welcoming. The entertainment staff were an exception to this.