Macdonald Aviemore Hotel

Considering it’s still in the middle of COVID overall was pretty positive. Decent breakfast and pool was good but needs to be booked. We visited during peak season and managed to find somewhere to eat in town ok but advise booking in advance. Room with bunk beds was on the small size compared to similar at the Hilton but was ok. Staff were great during a difficult time for them due to COVID

Lovely break away, a few nice restaurants and bars onsite meaning there was always plenty room for everyone to be accommodated during a very busy time in Aviemore. Staff friendly and attentive.

Basic rooms and overpriced food/drinks!

Great little weekend stay with my family. Only let down was the fact we had booked to stay at the Macdonald aviemore resort and on arrival the place was empty and by chance we bumped in to a member of staff who then had to run to another hotel to find out where we were staying and it turned out we had been changed to the highland hotel. I feel this could have been communicated to us prior to our arrival.

Good location in the heart of Aviemore. Staff were friendly. We had a family room for two nights. Room was clean and spacious, although no lock on the bathroom door. We only had one meal in the hotel, which was breakfast on our last day. Bit of a disaster, as we waited 45min for some fairly uninspiring porridge and a tiny bowl of coco pops. However, the staff were friendly and it’s easy to underestimate the challenges that COVID brings. Outside of the hotel needs a lick of paint and some TLC. Would recommend as a reasonably priced base for exploring the Cairngorms.

Great location and good breakfast. Staff are doing their best trying to make it work during Covid-19.

Hotel is very tired, mould in the bathroom, toilets by the restaurants are very grim, clean but just look old. It isn't 4 star, not sure it is even 2 star. Its fine if you are skiing but if you are looking for a family break then a premier inn would be better.

2 night stay in a highland’family’ room. It consisted of a double room with a fold out bed in the corner. Nothing at all to make it a family room, not even a fridge in the room. The place is so run down and dated. Tv wasn’t working and when I complained to the lazy uninterested receptionist she said she would contact the maintenance man. Eventually the response was that it was due to the weather! Unbelievable. Food in the restaurants was good despite the awful service, in the Italian we ordered 2 mains and 2 sides and they forgot the sides. Never seen such a disorganised service, young guys running about with no direction and a gormless manager wandering about wiping tables not controlling anything. I wouldn’t return here, if travelling to aviemore again we would definitely use one of the local places where you’ll get a lot more for your money.

Excellent

Hotel room was nice and very clean. What got my attention was the customer service we received from all the staff - they couldn't do enough for you and went the extra mile...very impressed! Thank you, Hannan