Best Western Galena Inn & Suites

First time staying and checked in with only two cars in the parking lot. Thought we would have gotten a woods view and not the parking lot.

Location was great and the breakfast was good. Good value.

The room upon entering had an order that took a little time to adjust to. Almost like someone cleaned fish in the room.

very nice place with a good bed, lots of hot water, and lights that work. The breakfast was well above the average hotel breakfast. We were on the second floor with a small balcony where we could sit. Not much of a view, but a pleasant way to end the day,

You get what you pay for. It was cheap so I can't complain to much, as it was only $112 a night. However, the beds are very hard and after the second night, our backs will killing us. The room also had a musty mildow smell, thank goodness for the balcony door which keep that open helped tremendously! The whirlpool is is huge and awesome! Great shower as well!

I had read mixed reviews on this Inn, so I was a little nervous. It was a great experience. We were allowed to check in early, I realize this isn't always possible, but it sure saved our day. Check -in was a breeze, very comfortable bed, which is so important. There was always someone near or at the desk when we had a question and he was very helpful. The breakfast had lots of options and the food was well prepared and plenty of it.

Bed was not comfy at all, very firm and hard. Exhaust fan didn’t work in the bathroom. Fireplace did not hard work, little blue flame. Pillows were not comfy, thin and did nothing, no blankets on the bed, just at a sheet and thin comforter.

Clean and tidy. Very cozy and romantic. Just a bit stuffy with a strong moldy smell at the beginning from lack of airing it out hours prior but eventually your nostrils get used to it or the fan finally circulates the air around. Besides that minor detail, I LOVED IT!!

Pool could be cleaner. Staff was good.

The room was clean. Decor is dated. Patio area for room needed cleaning. Indoor pool area was semi clean. Outdoor patio and pool needed cleaning. Looked unkept.