Best Western Plus Riviera

Very clean and neat

Nothing it was great

Nice little hotel with super friendly staff and very clean rooms. Coffee machine in lobby makes lots of different kinds of drinks and they are quite good. Free breakfast is nice as well.

Parking was a bit weird as it's under the building and there's not much egress from the street but it's nice that the parking is off street and included in the cost of the room

The location is good. Right next to the Stanford Shopping Mall and just a short walk to Palo Alto downtown. The rooms are clean but rather small. The beds are comfortable.

The hotel could definitely use a bit of modernization for the money one has to pay. The breakfast is laughable, it's just impossible to eat.

It is near than Stanford university

Very old structure but the rooms are good

スタッフの方の対応は親切で良かったです。笑顔で対応してくださいました。場所はスタンフォードショッピングセンターから近く便利です。

隣のお部屋でシャワーを使っている時だと思いますが（配管の音なのかもしれませんが）大きな騒音がありました。深夜に大きな音がして、寝ようとしている時に2回も騒音があったので不快でした。外出先から戻ったら蜘蛛が５匹、浴槽内や天井にいました。洗面室の天井近く、左上の角のところに蜘蛛の巣が張っていたのが原因だと思いますが、寝ている時に来ると困るので自分で掃除をしました。

There is nothing positive to say.

It is a motel - priced as a fancy hotel $426/ night. The construction of the rooms is so poor - I heard the upstairs and nextdoor guest the entire time (especially at night when I needed to sleep). Horrible quality, loud noise from the street, no insulation, and overall - a motel on a busy street, with no attempt to renovate. Terrible hotel.

I stayed here for 1 night. The rooms were renovated and up to date. It was close enough to the University since I was visiting my nephew. I thought it was a little out of the way so I would stay downtown next time but this location worked. Rooms were clean and they have water & ice machines which I always appreciate. Air unit for AC as well. You can hear the cars on the streets at times. Warm breakfast available in the am which was nice. Overall not bad.

It's a very peaceful place to rest and recover from a trip.

The breakfast area is very small but the food is very good.