Gold Country Inn and Casino by Red Lion Hotels

Good

Clean and no issues

I always would like to have an early check-in. I had to wait two hours after I showed up at one, but that was OK. The outside of the property needs to be a little freshened up and I know you live in the cold snowy area, but the holes in the parking lot need to be patched. The inside of the room was very nice. I had one of those huge rooms with the king size bed room number 141 and everything was good there.

Gold Country used to be my #1 choice when staying in Elko, but the property seems to be running down. Ceilings are falling in, carpets badly stained, wallpaper peeling, light fixtures damaged and the parking lot is full of holes. Staff attempted to charge "fees" when I had prepaid online and it said my price included the fees.

Great location. Room was big and spacious.

Room was a little dated and dark. The carpet should be replaced with laminate or vinyl plank to be cleaner.

This poor property has definitely seen better days. It definitely needs a complete overhaul. I guess it was probably clean enough, but because it's so old, it just appears dirty. The bed was so old and uncomfortable, the air conditioning either froze us out or didn't work. The bathroom...ugh. Re-do the bathrooms. The staff was absolutely lovely, though, so that was very nice.

Quite comfortable room

the beds were not comfortable, and the pillows are too small, and the shower head was awful

Booked property for the use of pool. Pool was not available but front desk was kind enough to make accommodation next door for pool use.Room was clean. Wooden Headboard was broken and refrigerated was broken and had a foul smell.