Grand Hotel Francais

Helpful staff

I would say setting a standard is difficult but important step in ranking a hotel. Between picking a great vs not a great hotel based on some reviews is a bit difficult and somewhat challenging. This pick was a great one. Kenzo helped in registering our car and made sure our stay is as comfortable as possible. Then we had the chance to meet Diana such a nice person with a friendly smile she made us feel welcomed and as if we knew her for our entire life. Picking the right staff at the front desk is key in the hospitality business since they are the face of the business. Thanks to Kenzo and Diana without a doubt I would recommend this hotel. I would like to take a moment and acknowledge the crew who organized our room and ensured our room is tidy. Thanks for the everything. Joe & Dolly

The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.

Room was small and falsely advertised on Expedia. Far too expensive for this small room. Bathroom door right off bedside was frosted glass sliding.. making privacy impossible, especially at night to switch on light. Fridge in room was broken and dirty inside. Would not recommend.

Friendly helpful staff. Spacious room with everything we needed.

Fantastic location….fantastic staff! Our room was spacious and clean. The bed and pillows were so comfy. Thank you!

Comfortable hotel with very helpful staff. A little bit tired but warm and friendly

Very friendly staff. Great location just off main shopping area. Very clean. A/C in room. Excellent breakfast. Beautiful cocktail bar. Would stay again.

Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall

Best location and Amazing staff!!!