Grand Hotel Francais

I would say that our stay was ok. The staff were wonderful and accommodating However, I booked a room with the understanding that it was a queen/ king bed. It was a double. The room tiny, and I really think was not represented well on the website. It would have been perfect if I was by myself and staying for a couple of days. We were two and staying for 3 nights. I had prepaid to get the “deal” of 170€ We had another couple with us and they had a budget so we decided to stay at the same hotel in a similar room to them. I was quite annoyed when I went to reception after the first sleepless night and I said it was unacceptable. The lady at the front desk sprung into action and got me a different much bigger room with a kind bed. We weee all moved in by 9am. It cost 30€ bt was worth it One thing I would recommend is…like most hotels I’ve stayed in in Bordeaux…put a Nespresso maker in the room and maybe a couple of canales. Again, staff were top notch and the hotel could be good with a couple of upgrades. Be careful when booking and check the bed size

Hotel worked very well for us during our stay in Bordeaux

The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.

Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.

We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.

The hotel is in the best location, walking only part of Bordeaux so super quiet but just a 2 minute walk from a large square where you can catch a taxi. Very clean, well maintained rooms, maybe a little small

Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out

Excellent staff very friendly with our dog. Well done

Driving up and unloading by the front door was difficult. A nice location. Excellent staff, very helpful. The breakfast was nice but unfortunately not included. Our room faced a tiny courtyard. The room design was Spartan and plasticky. No shelf in the shower for any of your shampoos, etc.

Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.