Best Western Phoenix Goodyear Inn

Clean, good area

The bed hard could feel springs and pillows rough and room ac did not work well but managed to keep room cool but a lil humid. Ac seemed really old.

The door locks did not work properly multiple times making me return to the desk for new key cards. The breakfast area ran out of plates 2 different days. Was not always stocked properly.

All was fine with the following exception....

The hair dryer was missing from the room. When contacting the front office regarding the hair dryer I was told they didn't have a back up, they were on order but not received yet, and because they were sold out they could not replace it with a unit from another room. I made a trip to Walmart and called it a night. The following morning the manager on duty was very apologetic and courteous, made a copy of my receipt, made note of my phone number, and took possession of the once used hair dryer I purchased and assured me the daytime manager would be in touch regarding a credit. Two days later, "Silence"....this was the first time stay at a Best Western and will be the last.

It was very quiet

The bath tub didn't work