Quality Inn Rochester West

La chambre etait correcte. Petit dejeuner doit s'ameliorer.

Tv in the room was the best part easy set up no worries and bed for the most part was clean

Front desk weekend shift 3-11 employee was extremely rude and disrespectful/ unprofessional nor present upon my arrival I was on the phone prior to checking in and said hello to someone on the phone and he thought I was calling him to the front desk as I’m holding items in hands he asks me if I would like to check in or not!!!!! During this whole situation I’m reaching for my wallet to check in my reaction was being reluctant about continuing the purchase of the selected room numerous times of going through the lobby he looks at me with a stare while he plays tennis behind the desk with a racket and ball I hope no one else has to go through this unfortunate stay as I did

I loved it here at first until they started to be very disrespectful, impatient, incompetent, and forceful.

They refused to give me time to pack my belongings and forced me to leave everything I owned on there property by calling the cops on me, only because I didn't have the funds to rent another night, prior to staying 3 nights before hand. I was very respectful and clean my entire stay, until they didn't get anymore money for me for another night. I offered a few dollars just to give me time to pack my belongings and wait for a cab, but even then, they were very rude and forceful.

The property, was clean and inviting.

Elevator, was slow and opened half way.

The bed

The shower leaked the entire time. Tim not very clean. Smelled like smoke and carpet felt moist