Quality Inn Rochester West

How comfy the bed was and how hot the shower was.

The noisy tenents in the mostly morning hours

The location of the hotel was great for my commutes

The walls had peeling paint. Fixtures were very loose(hazardous conditions). Not much of breakfast variety. Hot water was not working in our room

Very nice,staff helpful, and pleasant clean.

Het water not very hot. Light bulbs were gone and some blown out.

No complaints about staff, parking was adequate, breakfast was adequate.

Our room smelled heavily of marijuana use and the smoke alarm in the room had been removed most likely to allow the previous renters to smoke marijuana, the hallways also smelled like marijuana. The bed sheets in our room had stains on them and we questioned if they had been changed.

Clean and modern, friendly staff.

There are signs posted about this facility being smoke free, no vaping and no marijuana smoking, the entire hallway smells highly of pot, today when I left my room and entered the hallway the pot smoke was so strong I could have gotten high, I was on the 4th floor so I knew it wasn't coming in from outside, when I went to leave this morning there was a guy walking down the hallway with a lit cigarette hanging out of his mouth. There is obviously no enforcement of the no smoking policy, my jacket now smells of pot smoke, if future guests are booking this hotel thinking it is a non smoking facility they would be not happy with the pot smell and others walking around with lit cigarettes. I am normally a really positive critic with reviews but this really frustrated me as I am a non smoker and don't smoke pot. Unless the no smoking policy is enforced there will always be guests pot smoking and cigarette smoking everywhere. The front doors are not secured, when I came in later in the evening there was no one behind the counter and when I left in the morning no one was behind the counter unlike what is advertised, anyone could walk in and have free rain on the facility with out anyone knowing, in this day and age security needs to be better for the safety of the guests. The facilities were clean and neat, staff were friendly rooms were clean and well stocked with supplies.