Zuri Hotel

Good location close to shopping mall and casual walking

Noise, cold meals in bistro and breakfast, children allowed to be noisy in the building,

It was ok.

Very loud room. We heard all the noises from the streets and from the staff working outside.

This hotel had setbacks in its room cleanliness as in my own personal room, a minor rodent incident was experienced. It’s quite a turn-off experience as majority of its guests were locals thus this type of cleanliness issue may not seemed to be problem for them. Its cafeteria staff during first day of breakfast, was totally disappointing with many negative answers provided and negative attitudes portrayed upon receiving queries from guests. A simple gesture of moving tables to accommodate large number of guests whom required to be seated together was abruptly denied by F&B Lead, even though, ensuring unnecessary blocking of access by other guests accessibility convenience were taken into consideration. Front desk staff however, are trying theirest to resolve any situations or disputes that arises, through their service recovery suggestions. The hotel requires major refurbishment to their in room facilities like their bedding issues and furniture. If you need a place to bunk in for a totally reasonable price then this hotel will suits your budget this is the best Budget Type of Hotel with its type of service from especially from F&B team.

Good

Good