Crowne Plaza East Midlands Airport by IHG

Wow what a place . We were met by Sophie at reception, who is very friendly, then when we read the reviews about Marcos we were wary but it was amazing. The food was to die for , no complaints at all. The drinks are very reasonable and the staff excellent, Rachael and Kerri at breakfast are lovely ladies . The only negative was the £15 taxi to the airport , not anything to do with the hotel , but Kegworth is such a lovely village we will use the crowne plaza again but take the car to meet and greet in the morning.

Such a lovely place to sit and have a drink, the rooms are lovely and the staff and the restaurant really lovely too

Everything

Clean and tidy

No tv in bar to watch football

We booked a family room with a crib and despite calling beforehand and checking at reception on arrival no crib was set up. The room was nice enough and clean. We were placed next to the stairs and due to a function at the hotel us and our baby were kept up until after midnight with music, fire doors banging and drunks roaming the corridors. A few weeks after staying we received letters threatening legal action because we had used the car park allegedly without staying at the hotel, despite sending evidence to the parking company we had stayed it took several phone calls and emails to the hotel to get it cancelled. Breakfast was ok but some of the hot food had run out early and not replaced and the remainder was lukewarm.

Comfortable beds

Booked this hotel for kids to use pool, was closed to kids after 7.30, waited quite a while for food so pool was closed when we finished!!! Would have gone somewhere cheaper if I had realised

Everything

n/a

Comfortable clean

Evening meal was good but on the pricey side.

Quite noisy