Best Western Woodland Inn

I would strongly recommend avoiding this property, particularly rooms 231 and 232. The condition of the carpeting was unacceptable; it was so dirty that we felt the need to lay towels down and wear shoes at all times, even when getting up during the night. The staff we encountered were courteous and clearly doing their best, but it was evident they lacked the support and resources needed to properly assist guests. They were consistently apologetic, which suggested they have been placed in a position where they are expected to manage issues beyond their control. Unfortunately, aside from the exterior, which appears to be maintained, the overall condition and management of the hotel fell far below expectations. I would recommend spending a bit more to stay at a property that demonstrates higher standards of cleanliness, management, and employee support.

Spacious

N/a

my oh my was this place a nightmare super outdated i stayed long enough to meet the staff and all i can say is thank you cassandra !! i had lost all hope in decent coustmor service but you your were so helpfull for what you are given to work with i left you a tip i hope you got it you deserve it thank you!!!

Pool

Dirty and poor service.

DO NOT STAY HERE!! Rooms are gross. Hot tub didn’t work. Elevator didn’t work. And- they overcharged for our stay by $160 Another family in our party is experiencing the same thing- overcharged for stay. The hotel manger is unfriendly and unwilling to make things right.

Absolutely nothing

Everything! The elevator was broken, the first room was dirty and had electrical problems with one of the outlets so we had to move rooms. The hallway smelled like smoke and marijuana and the pool was cold and the hot tub didn’t work.