Best Western Salinas Valley Inn & Suites

Is good 7

Staff were great! Location is okay. Very quiet and comfortable. Breakfast was good when stocked…

Dirty towels in room, stained bedsheets. Most power outlets in the room didn’t work. Water had no cold setting, only scalding hot and less hot. Vending machines were cash only, which is fine if they actually accepted cash. Every vending machine on site did not work. Asked for water bottles at front desk since we were given some at check in, and she helped us out, but made it seem like she wasn’t supposed to give us water?? Breakfast wasn’t restocked daily, so ran out of waffle batter, breakfast water dispenser dispensing warm water on day 2, and not available any time after breakfast. Pool/hot tub inoperable

It was late evening. We just wanted a room.

Too expensive. A bit difficult to find.

Breakfast was not the good

The first night we arrived we had an issue with the ac, we were so tired we went to bed but couldn't sleep because it was so hot. The next morning I asked the lady at the desk if someone could look at it so she went up and unplugged it, plugged it back in and it worked for about an hour or so. We left, came back and it was hot again so I called the desk and the lady said she would be right up, she never came I called the next day and the lady came up, unplugged it, plugged it back in and it worked for a little while, I came back up after working out and it was hot again so the lady at the desk told us to pack our stuff and we would be moved to a different room. I'm not sure what was up with the first room as the TV wouldn't stay connected to the internet, the ac didn't work right and the water pressure was way lower than the second room. I'm glad we finally got switched rooms.

A little noisy but otherwise good.

No costumer service, the girl at check in was okay but the breakfast girl who also checked out had no costumer service and looked like she didnt want to be there.