Red Roof Inn Carrollton

I was denied to stay at the property after receiving a confirmation. Desk staff was very rude saying that my reservation was canceled by a third party with out explanation. I would like my money refunded.

Nothing

Staff rude No respect Bed bugs not clean

in a decent location

the smell of the hotel hit you as soon as you walked into the lobby and it completely carried up to our room. the rooms were hardly up-kept and my fiancé literally had to fix the toilet the first night we were there. the lights flickered so bad in the bathroom and the shower was basically falling apart. we felt very uncomfortable the entire stay and the side door to the hotel was constantly being propped open by a rock or an item for anyone to get in and out. i called all of the other hotels around to check for availability so we could just leave but all of the others ones were booked up so we had to stay. wouldn’t come back.

The bed rooms were really humid There was seid poop stuck on the toilet seat. Than at breakfast they were all out at 7:45 every was empty except a green banana. Out of bagel waffles coffee everything was gone nothing to eat.

I was greeted and checked in by a very helpful and kind night receptionist, who assisted me with my bags after the luggage trolley was found to be needing repair. Daytime staff were pleasant and helpful. Breakfast was modest, but adequate, with coffee and a variety of juices, cereals, breads (and toaster), fruit, and waffle maker. Excellent, clean room with high ceiling, excellent A/C and large flatscreen TV; some signs of wear and repair to the walls and in the bath. Overall an excellent value, in a convenient location just off I-71 north of Louisville, in a beautiful area with a famed state park, the Ohio River, and much more to explore. Excellent, locally-owned restaurants beyond fast food fare are nearby, and travelers in need of shopping options will find a Kroger supermarket and Walmart just down the street.

Breakfast is not good it will be better to get food somewhere. The floor had gaps and noises. The shower was samll and had a funny smell. The bed is hard as a board. The tv is very small and no elevators. I don't recommend to stay

Great check-in experience directly with the new owner. Rooms need updating, which will be underway soon. Rooms need teabags as well as coffee. The breakfast could use some love. Convenient to the highway, food options nearby. No smell of smoke or weed, which of course is the result of inconsiderate guests, not the hotel management. AC was quiet and worked well. Comfortable bed in 202.