Pompano Beach Club

We didnt mind the fact the hotel is very tired, it's very dated and in desperate need of a renovation, but we could have looked past that as the beach is lovely. What really bothered us though is the room and hotel were generally filthy, even after complaining (Ive never complained about a hotel or restaurant before in my life) and showing the owner pictures of the mould and thick dust in the room, a very quick minimal clean was done of 1 window and the mouldy curtains and filthy rug were swapped, but most of the room remained filthy. If we could have left we would. My wife put on a brand new pair of socks. Within 5 minutes in the room they were black. The dinning situation is bizarre, they have a family of birds that is encouraged to live in both restaurants, its not charming, everything is just inevitably covered in bird pooh, and the birds help themselves to any food they can get, like the "continental breakfast" which is left out. There is bird pooh on the walls, window sills, tables and chairs, tops of aircon units, everywhere you look basically. (This didn't seem to bother anyone else) The hotel is full of returning guests, we just don't get it... The staff try really hard to be friendly (too hard for us, even our 2 year old got fed up of the "hi fives") It cost us more than $750 a night, which we considered extravagant, but admittedly its one of the cheaper places in Bermuda. That got you a room and an OK breakfast and dinner. (No drink) making it by far the worst value and dirtiest place we have ever stayed even with its lovely beach. We went to another equally priced place after here at the other end of the island and it was leagues above in cleanliness, service, facilities and food and drink offering, so Bermuda prices can't be to blame.

Cleanliness was terrible.

The property is awesome, clear beautiful water on the private beach. Modern and private rooms with oceanfront views. Amazing food and amenities. But the absolute best is the staff. They made us feel like family members coming for a treasured visit. A big thanks to George, Ilene, Greg, Mr. CC and countless others who made our stay the stay-of-a-lifetime!

The location was incredible. The views were absolutely beautiful.

The room was not what was pictured on the website it needed update. They used a king size headboard, and put two small twin size beds against it.

This place is amazing. Built into a hill with spectacular views and a secluded beach. Service was outstanding and the staff is excellent. They take care of any issue very quickly. They will shuttle you to the bus stop, small store, the ferry and even a small marina that is close by. By far is the food. Top notch. You can book a room with a meal plan. Breakfast, dinner or both. The dinners are excellent with many choices. Each dinner is a 5 course meal. The rooms are a little dated and some are more than others. They are very clean and attended to every day. The main complex has lots of stairs and no elevator so you need to be in decent shape. Walkers would not do well here. Some areas are accessible but most are not. It was about a 45 minute taxi tide from the airport or about 2/3 the way across the island.

My husband and I booked a trip to Bermuda on the Bermuda Air website. The prices for April school vacation were very reasonable. We chose Coco Reef hotel based on reviews we had read. My husband received a text message three days before we were flying out stating that they (Bermuda Air) had overbooked the Coco Reef hotel and that we were going to be staying at Pompano Beach resort instead. We were never asked. Just switched. I had read the reviews and done the research. We chose Coco Reef based on its proximity to Hamilton and the fact that the hotel had just done recent renovations and upgrading to the rooms. There was much disappointment after hearing this news. We had a lovely week despite all of the frustration and changes in our plans. The staff is amazing at Pompano Beach. The views are incredible. Sunsets especially are beautiful! There are plenty of beach chairs on the beach and no trouble getting one. There is entertainment most nights. And the food at the restaurants is delicious! There are a lot of stairs and hills to climb so if you are not able to navigate that type of landscape, this could be a problem for you. I believe that some rooms could get a golf cart ride. There is a moped rental location on site. We took advantage of this service. Very convenient! WE have experience riding the mopeds, but it can be risky...especially if it rains. And it can be very tricky adjusting to driving on the left side of the road. BERMUDA is gorgeous! People are friendly and helpful and taxi's are always a good option AND a great way to get suggestions for restaurants and secret spots on the island. The hotel is family friendly and there are larger rooms available. Pompano Beach Club is as mentioned in other reviews as ....tired and in need of upgrades.... However, we enjoyed our week in Bermuda. AND would come to Pompano Beach Club again.

See facing property

Breakfast needs to be improved.

There are resorts in Bermuda far better than the Pompano. The staff were friendly, but our room had food under the bed, a candy wrapper, and rusty water came out of the tub with some debris. Pompano charged us $50.50 per day for room cleaning (which i didnt realize until I checked out). They didnt clean the room once while I was there. They changed out our towels and made the bed. The tub remained a bit dirty, any sand on the floor remained, even cups of coffee we brought to the room remained until we took them out, so what the heck was I paying for? If I had realized they would charge $50.50 a day for housekeeping, I would have placed a do not disturb sign on my door, especially because-ai can't emphasize this enough- they DIDN'T CLEAN THE ROOM. Their inclusive package includes breakfast and dinner, but not drinks or transportation. Other resorts gave us unlimited beverages, unlimited bottled water, free transportation passes for the busses and ferries, and three meals a day. Other resorts also didnt charge me over $50 a day for room cleaning...and other resorts cleaned the room. Pompano ia in a great location, so it's only saving grace is the view.

Outstanding! I cannot say enough good things about Pompano Beach Club. The staff is by far the nicest and most helpful from anywhere we've stayed. We've been to Bermuda 6 times and Pompano is the best! The view is spectacular. The food is great and the value of including breakfast and dinner is unheard of! Bravo

Our third time here did not disappoint! The view of the water and sunsets from our room was exceptional. Food was delicious as usual. So wonderful seeing employees who have been there since our first trip 35 years ago! The Lamb family runs a wonderful resort with many return customers.