Bella Vista Suites Lake Geneva

How close it was to downtown

No tea options Lighting was a bit dim in the living room and bedrooms.

The hotel is being reinovated which is needed. When this is done it will probably be much improved. Furnishings were acceptable but slightly worn as was the structure itself. Had to go searching for vending machines as the bar was not staffed and no non-alcoholic drinks available at the front desk. Staff didn't really know where the machines were at. For what we paid, I expected more service type options.

Everything from the staff to the room was great.

Went to go out on the balcony at night. Opened the door and a thousand mosquitoes, may flies, and knats filled the room. Asked the front desk for help clearing the room but we were told they didn't have anything to kill them. Not really their fault, but made our last night miserable with the bugs.

Location was great. Generally the place was very clean. Having a suite with 2 different rooms was very nice.

They didn't tell us that there would be a potential of parties in their lobby area both nights. Not small parties. These groups had huge stereo systems and loud music till 11pm both nights. (Like being at a wedding) I was good with a little music and general talking/partying. But our room floor was vibrating due to the bass of the music being up so loud!! I just kept thinking if a family had kids, I would be furious! On top of that, the person at the lobby desk had no idea what their policies were. He didn't know that there was a room divider they could have brought out (didn't do it until I asked). And offered to move us up a floor, at 10;30pm ... which wouldn't have done any good!!!