Insotel Punta Prima Resort & Spa

Great hotel and resort. The staff were friendly and always available to help. Evening entertainment was good and engaging for the whole family.

Very honest review taking into consideration it was end of season. First point to make is if you can either book a private transfer or be the first off the coach to check in as it's very slow.Lucky I knew this and was second in line however it still took roughly 20mins to check in. Thankfully our room was ready and we managed to settle in quickly. Room was on the ground floor and had a decent view. The rooms our spacious however quite dated and do need an upgrade. There is no sofa bed but they make the couch up if needed. I think they need to look into this as if a child soils themselves i dont think the beds are equipped for such. I would also say this is not suitable for older kids. There is a kettle and cooker with some basic cooking utensils if you wish to cook. The fridge is a good size and has a freezer. Wifi is really poor and unstable Bathrooms have a bath and shower however the shower is on the small side. The room has a double bed and was quite spacious there is also ample storage space. The tv in the room seemed to control the tv in the living room not sure if this is the norm or a glitch. If you have mobility issues this is probably not the place for you. They do have ramps however at times you have to go the longest way round. There is also a very high hill. Entertainment during the day non existant they could at least play music by the pool with a little energy. Evening entertainment was ok only thing letting it down was the pillar which I know is structural and can obstruct your view of the stage. Pool bar has lots of bees and tbh very off putting as does the restaurant outside . The disappointment comes from the size of the cups as they are extremely small. All pools were cold however the pool by the sea was the warmest they did have an heated indoor pool which was nice. It could however do with a lil changing room as people using the toilet to change is not ideal. The timing was also limited for people with families aka children. Staff are friendly and helpful they interact and make you feel welcome. Restaurant is hit and miss in terms of the temperature of food however you will find something to eat. The have a little kids corner however I found the food is barely replenished. Drinks come in glass bottle and if you request for wine they also bring the whole bottle. Im not sure what they do with bottles that are hardly drank from that would be my only issue. Toilets are very far from the pool especially if your over in the baby pool. Timing for food is slightly off. Dinner should end a little later and not start so early Breakfast starts late 8am first I've seen however if you inform them you have early flight they provided continental breakfast. Even the disco starts at 8 then a gap before entertainment starts usually it's 8.30 disco entertainment 9. I think the timing should be looked into. Overall hotel is nice however I would hate to visit in peak season. Shout out to the following staff Antonio Bobby Sarah Simon Hulio

Stayed here for a week. The hotel on arrival I thought was stunning, especially its surroundings. We had a sufficient check in. Our room was perfect, lots of storage, clean, super comfy beds, great balcony view and all the extras we needed. The whole resort was stunning, lots to offer, pools were very inviting, bar areas offered fabulous drinks and food too. The staff are very friendly and accommodating, they work so hard. I actually didn’t feel like I was in Menorca as the hotel had such a Caribbean vibe. The mountain bikes were such a nice touch, my boys loved them! I absolutely would recommend this hotel and would return. Thank you for helping us to relax and unwind. Just beautiful 😎☀️

This is our second time at this hotel and it was just as good as the first. Lovely location, easy and quick transfer from the airport, which is always a bonus. The rooms are spacious and clean. The food is of a high standard and the dining staff are very polite and helpful. Special thanks to Antonio and Jordan, who were both great. The evening entertainment was good, even though it was the last week of the season. There are plenty of things to do durig the day. The new splash park is fun. If you want to get out for the day there are plenty of walks bothways to small towns or beaches. There is a bus to Mahon right outside the hotel and also a road train to Binibeca and other beaches. All in all, a great place for a lovely holiday.

Amazing resort with great staff. We went with our 1 year old who loved it. Perfect for those with a young family. Must go to Binibecker Beach which is 20mins ride from the land train that collects you outside the hotel.

I and my family stayed at the isotel punta prima resort from the 10th to the 18th of October 2025. I was there with my family and was there about 5 days when we had a burst pipe in our apartment so that happened late in the day so we were moved to identical apartment. As it was late in day we were getting ready for dinner and so I said to my wife I going to have a shower .so I was taking a shower for a few minutes and decided to wash my hair as I am over 6ft the shower head was close to my head, so i stepped back and applied some shampoo and then went to rinse my hair and as I stepped forward for no apparent reason the water temperature went sky high and scalded my head, as a reaction to the shock of the hot water I stepped back and fell backwards through the shower door and hitting my head on the corner of the wall , as I was lying on the floor I roared in pain because my head and neck snap forward to my chest .For a moment I could not feel my arms , my wife came in saw all the blood and had to run and get my family for help. I was in so much pain so I taken by ambulance to hospital where I had a cat scan which thankfully came back ok , the doctor said I had concussion and had to glue my head and had to wear a neck brace. I was allowed to return to the resort about 2 in the morning with painkillers. The next day the resort sent a maintenance man to our apartment to check the shower , he could not speak English but he did sometimes thermostats stick. I never saw the tui rep until the next day for all 2 minutes, I had the next 5 days ruined by this event I was struggling to everything. eating washing ,sleeping the worst holiday I have had , my point is the front of my head had scald Mark on the front of my head from the hot water, that have been a small child being burnt by the temperature of that shower, our holiday was ruined and I very been home 2 weeks now and I am still taking painkillers and wearing the neck collar be careful with those showers

I have been to this resort before & I love it there. Good food, friendly staff, very clean. I have only one complaint & that is I think it needs a quieter bar area so if you are with a big group you have somewhere you can sit & chat, play cards etc

If you ain't got kids,avoid like the plague. We hadn't actually booked this hotel, our original booking was for an adults only hotel. A few weeks before our holidays, tui advised us that our original hotel was closing earlier than expected. Surely tui would have had a contract with them. We did have choices,cancel, rebook or take the alternative, due to circumstances, we had to take the alternative. I can't believe that on the whole island of menorca that there wasn't a suitable alternative for four 70+ guests who had booked an adults only hotel. The hotel we've been put into,all be it an upgrade, is hell on earth. Accommodation, location and staff superb, and that's the end of the good points. Food atrocious, restaurant reminiscent of a factory canteen, under,over cooked food,same day after day. Drinks horrendous, beers which go flat as soon as you pour them, cocktails which ain't been near a shaker, some sort of syrupy mixture with a splash of alcohol. Absolutely no where to get a bit of peace and quiet. As for the entertainment in the evening, avoid unless you have kids. The PA system is abysmal, you can't understand a word spoken. The entertainment staff give a 150%,but with the dodgy pa and various languages they need to speak, makes for a long night. The cleaning staff are fantastic, and put a hell of a shift in. Food is, at the best,crap. Undercooked,raw meat and not a lot of variety. Won't ever be booking with tui again, very, very disappointed

This complex is very good , brilliant for family’s , I choose this holiday last year for our wedding anniversary and was not disappointed, from arriving the reception staff so helpful and making sure all goes smoothly for your stay , nothing is to much trouble for any of the staff , the waiters are so friendly. Food was very nice and plenty to choose from only down side it’s not hot and only lukewarm, yes there is a microwave but that’s not always nice to do . Drinks was really nice all brands for your choice. The swimming pools are really good . Rooms are nice and big and very clean and cleaners so obliging and help with any requests, the bathrooms do need updating but still very clean , so I would definitely go back and I would recommend 💯 thank you for a lovely enjoyable stay . Ann from kings Lynn England