American Inn & Suites Russellville

It has a dedicated open area you can park your truck and boat trailer without the worry of parking it in a tight spot also has receptacles for charging the batteries in your boat.

The staff was very hard to understand because of their strong Indian accent and could barely hear him and would only allow check in from the outside check in window. The bed sheets and pillow cases had stain splotches on them and requested for a new change of bed sheets and they said they were already changed but they did go ahead and give me a fresh set of sheets so I did appreciate that but all in all if you’re a tournament bass angler and just want a place to sleep and shower for a night it’ll make due but I would probably find something else if I was staying multiple nights.

Nice room. Our dog was happy here! Staff explained places to eat.

TV didn’t work; it took a long time to figure out the issue and correct it.

Nothing

Lady charged us $30 more than the price we booked on Booking.com. She then said she doesn’t know how to do a refund and said to talk to the manager when we check out. The next morning we went to the manager who saw us and started making rude shrugging gestures and was extremely rude to talk to. He said he doesn’t have anything to do with booking.com and won’t acknowledge the rate we booked at. They charged us the money we would’ve paid for significantly nicer hotels. The room and furniture was super old, the safety lock of our room door was broken, pool closed in the summer and the beds were tiny and uncomfortable. This is definitely a $60 hotel which they charged us a $112 for. Very run down motel that is not maintained at all with rude management. Do not ever stay at this location. This stay ruined our vacation.

The availability of a three bed room was a nice feature for a family of 6. The staff was all very friendly.

Once we had taken our just picked up dinner and some clothes and the kids blankets and stuffed animals in to the room, we went back to the car for more stuff. We couldn’t get back in to the room. After the maintenance man tried to get in to the room for an hour, a couple of locksmiths showed up and after working for a while we were able to get the room open so we could get our stuff out. There wasn’t any compensation for being inconvenienced for over an hour and a half with tired hungry kids without dinner. We finally ate cold pizza at 11:45 at night. Once we got in to the rooms, they were ok. Mirrors and bathrooms were dirty but the sheets were clean and the beds were comfortable.

The staff was friendly and respectful. Dont.let the outside fool it looks older,but the interior is very clean and up to date. Id say it gives a country feel to it.We had a very bad storm while there and never lost power while many surrounding people did lose power. They also allowed our pup Mannie to stay and we had no issues just make sure you have your kennel for the pup.They have very hot water which we liked at the end of the day deep clean soaking tubs. We will be staying here again in the future.

We enjoyed it all

Bed could be better. Was a bit rickety but mostly fine