Sunrise Inn Hershey

I did not stay. I walked in and saw how trashy and smelly it was in the staff was super unprofessional. I had to book another room and a town where every hotel was booked and had to spend three times what I already planned.

Rooms were clean, updated rooms, entire place was very clean, very nice employees, easy to find, convenient area right off the highway.

I liked the people and the staff. They're very nice and friendly.

The beds were uncomfortable, there were a lot of things dirty, no body wash or anything for the body, no blankets for the beds, and overall just not the best experience. It will probably be the last time we go to that hotel, but if everything else can be fixed other than the people, it could be better.

What breakfast there was nothing there. The pool didn't work. It was green the ice machine was down. The room's smell like smoke, cigarettes, smoke or an astray, the only thing. That was nice about it was the Annette.She was very helpful when I told her that I was unhappy that I could not stay in a room that smelled like an ash tray.My wife and I don't smoke

We asked her. What size is the bed in the room that she gave us? It was only a hole. She told us it was a Queen. I didn't like nothing about the hotel. I don't even believe that booking.com. Listed this and took out money for it.

Cockroaches and biting bugs. Absolutely disgusting

After a 4+ hr drive, I arrived with my 3 children to find a room in horrific, unsafe condition. My kids were so scared they refused to enter and waited in the car while I sought help. Staff were dismissive, and even a housekeeper admitted the room had known issues but management still rented it. No safe alternative was offered. I was left late at night to find another hotel, canceling our planned Chocolate World visit and distressing my children. This was unsafe, traumatic, and unacceptable. Hotels.com should not list this property.

I only utilized the room to shower. We slept in my truck. The only issue I had was there were roaches. Never again!