Litchfield Beach & Golf Resort

A staff member named Amaya treated me and my family with outstanding support and hospitality!!!

Nothing at the moment. Me and my family had a wonderful time!!!

The amount of space and the location

The key pad to get in was not working. Someone came to give us a key almost an hour later. The place was dirty. With hair and dirt on the walls and floor. The tv in one of the rooms was not working, my husband fixed it. Lastly there were a lot of bugs that we had to kill. Looked very outdated.

The layout of the room

Room floor was dirty with sand. The outdoor pool and lazy river was too warm. The hotel didn’t provide pool towels. No air conditioning in elevators.

Awful house keeper

Very nice villa, actually a duplex. 2 bed 2 bath, very roomy. Full kitchen and living room. Washer and dryer. 10 minute walk to the beach. Shopping center right across the street.

The refrigerator still had food from the previous guest and needed to be t emptied and then cleaned. Otherwise, it was very clean.

The oceanfront condo we rented was in poor condition. The door to the balcony had no handle and did not move. You could literally see outside thru the holes in the door. Moldy shower, dirty stained carpet, a sofa so filthy I had to cover it with a sheet before we sat on it,poorly stocked kitchen with rusted baking sheets. The pictures online did not reflect the condition of the unit. Also, the included “free breakfast” was a buffet with empty containers for pancakes and eggs and cold food in the others. Other than the beachfront location there was not a positive there. I did respond to their mid stay survey indicating issues and no one got back to me.

On the plus side, the beach access/location and the Bridgewater building lazy river pool/other amenities were very nice. Being January, we didn't use most but they were available. Staff we interacted with were all professional and friendly. Main reason for low ratings was the room. Only thing I can say good about it was the view, however the windows were dirty, so even that wasn't so great. Overall, the room was in serious need of a major renovation. Paint chipping, all appliances/cabinets/utensils/glassware were from 1990. Bathrooms haven't been updated. Toilet in main bedroom broke and both toilets were sized for someone who is 4"2". (Maintenance did respond very quickly and fixed the broken toilet.) As to room furnishings, I have seen better furniture at the habitat restore. Main room TV was 32" wide so again 1990. I wish I could write a better review as the location was great, but the rooms reminded me of an overpriced Motel 6, so the value for the room price was not in as expected.

We were told after our we had checked in that there was a "hot water issue" that would be resolved shortly, by 10:30 pm we still had no hot water for showers. I called the front desk and the attendant was one of the rudest individuals I have ever dealt with at a "resort." They continued to tell me the issue was resolved when I was quite clearly telling him we had no hot water. What a rip off for the money we paid.