City Express By Marriott Manteno

It was clean

N/A

I did not have breakfast.

Staff are always helpful and respectful.

Stayed here for a travel ball tournament (block). This facility was not kid friendly, the entire hotel was baseball teams and staff kicked our kids out of the lobby (who were with an adult)-they then moved the team meeting to the empty breakfast area and were kicked out of there as well. It was very disappointing and I would not recommend for organizations to use. I talked with several coaches and parents from different teams that stayed there and we all had the same unfortunate experience. Not to mention they up-charged for block booking vs regular website and called it "getting a discount". All around poor experience.

ADA room is kind of small for ADA. Everything in room was OK for being small. The one bad thing That I told them about 2 different times I stayed there was their web site. It shows they have 3 rooms with roll in showers but when I question them, they said we only have 1. They won't fix it, And Choice Hotels won't do anything either.

Ac did not work. Hot and muggy in room all nite. Outdated cable services. Gave a wifi password but the network is setup to sign into network with room credentials that did not work. Breakfast was a 3 out of 5. Room quality 3 out of 5. Pool was closed for half the day (main reason booking here). If youre looking for quality, this is not the place

We had a wonderful 4 day stay for our son’s wedding. The hotel was clean and service was great. Very pleased.

Very helpful staff; 2 rooms were located together and away from sports team group (which we know can be noisy!). Rooms were very clean and well stocked with towels/toiletries etc. Great breakfast room/service! Thank you.

Hotel was ok. No USB connection ports anyplace. Non ADA toilets in standard room. Breakfast was sparce little offered, waffles unavailable due to lack being out of batter mix. Parking very good, room satisfactory and clean. Good bed overall very good for the price