Hotel Illa D'Or

Here again. Truly wonderful as ever. The location of this hotel is unrivalled. She sits at the queen of the resort. The staff are truly exceptional. Everything is perfect. See you later in the year.

We had a delightful eight day stay. The hotel is gorgeous and perfectly located to enjoy the ocean and tranquility of the area while having loads of restaurants to access just a short walk away. The staff were all great, Santi and Monica especially went above and beyond. Looking forward to another stay in the future as we enjoyed ourselves so fully.

Beautiful hotel and brilliant customer service. We stayed for 8 nights at the end of March/start of April for a family holiday with 2 adults, 2 teenage children and 2 grandparents. We each had our own room (with terrace and a sun lounger) and rooms were next door. The hotel is clean, it feels recently refurbished and while the bedrooms are a little petite for us all to get together in, the communal lounges with sofa’s, terrace with sun lounger and internal pool & spa, as well as external pool and the sea on your doorstop - this hotel and location worked perfectly for our multi generational family holiday. We had 3 cyclists in our family and the location of the hotel was great for their bike rides.. The staff are wonderful - attentive and considerate; example at breakfast they remembered what we each drank (tea, coffee), and they were all very happy to help with any queries we had. We will be back 😊

This is a stunning and superior hotel/resort with the most gorgeous views, fantastic amenities, and wonderful staff! We’ve stayed in so many hotels around the world and this was a top pick. We loved the clean, aesthetic, the beautiful rooms, the comfortable beds and the fantastically powerful shower. A bonus was the indoor pool with sauna and steam room. The gorgeous and plentiful breakfast was included and well worth it. Can’t recommend this hotel enough. The staff especially Santi and the front desk were lovely, kind and helpful. Another thing we loved was the art on the walls, they have impeccable taste. Would stay here again, 100%!

We had a wonderful stay at Hotel Illa d’Or in Puerto Pollensa. This was our second stay at the hotel, and we chose to come back because the location is simply the best in Puerto Pollensa — especially for a cycling holiday. The staff were incredibly friendly, warm, and always extremely helpful throughout our stay. Breakfast was excellent every morning, and La Terrassa restaurant was fantastic — honestly the best tomahawk steak we have ever had. A special thank you to Santi and Eduardo for taking such good care of us and making our stay even more memorable. We will come back again!

Santi was very kind and helpful throughout our stay

Lovely location when you can sit in the sun overlooking the sea/sailboats with the mountains in the distance. Loved, loved the quiet large lounge off the lobby - even when there were a lot of people it is well spaced out to allow for working, reading, or exploring the large exceptional collection of art books. Staff was friendly, ( sometimes very slow service especially outside ), rooms nicely appointed - we each had various levels of rooms and they were all fine. ) Short distance along the pine walk to town, shops and restaurants. My interest in reviewing is to help other celiacs travel so a head's up here - although I could request a gluten free baguette/gf croissant in the morning which would arrive in a sealed bag the safety stopped there. The very first meal I had I was told by the chef doing breakfast duty when I asked about cross contamination " it's a professional kitchen so we can't avoid contamination ". Meant I tried very carefully to work my way around the buffet and when ordering dinner stressed very strongly I was celiac. I never felt relaxed eating here for that reason and ventured elsewhere for the majority of meals.

Great location, 15 minute walk to the main town and had very good food in every restaurant. Receptionist were very nice including Santi who was very helpful with our bags. There was a good atmosphere in the bar but quite quiet at night as we came in April. Room was nice and very clean.

Wonderful hotel with exceptional service

Our first visit of several planned this year and as always -everything was perfect.The staff provide the best service in all areas, nothing is ever too much trouble. The hotel is in a prime position at the end of Pine Walk and is just a 20minute stroll to the busier part of Puerto Pollensa and the views of the bay are stunning.