Berkley Lake Townhomes

The check in was horrible, then we have to report things broken, no tvs in rooms and they did not give me back my deposit for the things that was ALREADY broken so they kept my deposit even tho I reported it. I would never recommend this place to anyone.

Its old and a bit dirty. Beds were clean for the lost part and served its purpose to sleep and rest.

I think we were overcharged can we get an invoice breakdown showing, costs

My family and I stayed at the Berkeley Lake Townhomes property from 5/24/2023 to 6/1/2023. There were numerous amenities that were advertised which was were one of the reasons we decided to stay at this property. However, many of the advertised amenities were not provided. Due to this, and other poor conditions in the apartment unit you provided, we are requesting a partial refund. The following are a few of the issues we encountered while staying on your property: 1. Missing items. Immediately I contacted the owner with the following text message.  And his response is as follows  2. Water leak in bathroom. Below is a small video of the leakage in the bathroom.  3. Spider infestation. We were horrified to find multiple spiders on living room furniture and in the twin bedroom. May 26 when the extended family came that first night they slept in the vehicle overnight due to fear and until everything was clean up the next day. Below pictures are included:  4. Dirty , dusty surfaces and musty mildew smell. We had to disinfect , wash and wipe down the entire living room furniture as well as wash all the linen for the entire condo. It didn’t look like it was clean before our stay. However, you advertised the following description . 4. No alarm clocks. Also for each of the bedrooms there were no alarm clocks. I wanted to report that as well. Please be advised I am very unsatisfied with my overall stay and expect to receive some sort of monetary compensation

clean but

big cock roaches lower floor and the final day upper floor

Welllllllll….. blinds slats missing bent or falling off, roaches everywhere all sizes , ants n spiders in the beds , TVs didn’t work batteries in remote rusted out, dirty bathrooms one toilet leaking water was told someone would come to fix no one did !!!!!! No dishwasher soap, kitchen towels or clothes or oven mitts paper towel etc hairy towels & the dryer runs hot and doesn’t shut off!!! Hair hair hair everywhere !!!!! Twin bed had gross brown stains on the comforter n sheets and the toilet brushes were full of dried up toilet paper JUST FREAKING GROSS!!!!! 1/10

Not much.. I guess they had a fairly nice guest book with instructions in it and local places to eat. It was in a good location. Had a Walmart close by. I liked the security gate. The security people were pretty nice.

Carpets are kinda nasty, found 2 dead cockroaches in the house, the house was pretty darkly lit - not very good lighting, some of the blinds did not work or close all the way, there was a smell of smoking (cigarettes) in the air that had been attempted to be covered up, but did not work and made some of my guests feel nauseous.

Our stay was an excellent value. The townhome offered great amenities. We enjoyed the playgrounds and the pool area is nice.

The townhome needed some TLC such as caulking around the tubs and showers. We also had some issues with the dishwasher.

loved the rear patio sit in the sun wiyh cofffee and abook

front entrance light and upstairs balcony light along with phone and safe never worked sent a maintenance guy but anything beyond changing a bulb seemed beyond his capabilitiesdespite asking multiple times never did get a pool key

Did have TV in all the rooms

Still waiting on my deposit