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7 / 10 Guest Rating

SureStay Hotel by Best Western Manchester

1020 West Main Street, Manchester, us

SureStay Hotel by Best Western Manchester - main view

About the Property

Comfortable Accommodations - Enjoy a relaxing stay at SureStay Hotel by Best Western Manchester with cable TV featuring HBO and ESPN in every room, along with complimentary Wi-Fi and in-room microwave and refrigerator for your convenience.

Convenient Amenities - Benefit from 24-hour reception, free parking, and access to fax and photocopying services during your stay at our Manchester hotel.

Nearby Attractions - Explore Manchester Aquatic Center just a short drive away, or venture to Backbone State Park for outdoor activities, located only 12 miles from the hotel.

Book your stay now at SureStay Hotel by Best Western Manchester for a memorable experience!

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that pets are only permitted in the Queen Room with Two Queen Beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non Smoking - Photo 1
King Room - Non Smoking - Photo 2
King Room - Non Smoking - Photo 3
King Room - Non Smoking - Photo 4
King Room - Non Smoking - Photo 5
1/5

King Room - Non Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveAlarm clock

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$111.19

$88.95

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveAlarm clock

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$115.28

$92.22

Includes taxes & fees
Queen Suite with Two Queen Beds - Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Suite with Two Queen Beds - Non-Smoking

The suite provides a tea and coffee maker. The unit offers 3 beds.

38 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveAlarm clock

Suite - 2 Queen Beds, Nonsmoking, Sofabed

Non-refundable
Breakfast Included
20% OFF$121.4

$97.12

Includes taxes & fees
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 1
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 2
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 3
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 4
1/4

King Room with Bath Tub - Disability Access/Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveAlarm clock

Accessibility - 1 King, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$116.3

$93.04

Includes taxes & fees
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa BedInternet - Free WiFi and wired internet accessEntertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Desk, iron/ironing board, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-Smoking

Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Sofabed, Desk, Microwave and Refrigerator, High Speed Internet Access

Non-refundable
Breakfast Included
20% OFF$154.93

$123.94

Includes taxes & fees

Guest Reviews

7
Very Good241 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable beds.

Categories

Cleanliness4.9
Service8.4
Location7.9
Room Quality6.8
Amenities6.4
Value for Money7.8
Food and Beverage6.4
Overall Experience7.4

Select topics to read reviews

J
josepesES
Verified booking
family_with_children
Standard Room
Stayed in Nov 3, 2025

"Comfortable"

10.0

Nice ambiance and cozy vibes!

Helpful?
J
JoshuausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 29, 2025

"Enjoyable"

10.0

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

Helpful?
J
JeanetteusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 19, 2025

"Good"

3.0

The front desk wouldn’t give me the keys to our prepaid room. Said my card was declined. I informed him that I wouldn’t have a reservation if my card was declined. He made me pay again at a higher fee. He ran a scam to collect funds twice. Booking did nothing to help me when I reported it. I never do business with either one of them again.

Helpful?
P
PhilipauAU
Verified booking
solo_traveller
Standard Room
Stayed in Oct 17, 2025

"A good value overnight stop when travelling on Route 20."

8.0

Although there was nothing fancy about our accommodation, we had everything we needed, the bed was comfortable, the shower hot, and the room was immaculately clean. Breakfast was fine, with a range of options.

The carpet on the stairs was tattered. There weren’t really quite enough tables in the breakfast room for the number of guests.

Helpful?
S
SmithusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Good"

1.0

The staff

The mold smell as soon as you walk in and see it around fixtures, the trash left in our room under the dresser, and the urine smell in the hallways. Also our bathroom door you had to lift it or it bounced off the bathroom floor and I'm sure the people below could hear it, and there was a hole in the bathroom wall. Not satisfied at all!

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Good"

4.0

Room wasn’t overly clean. Noticed dead bugs in the lights. Floor lamp and mini refrigerator didn’t work. Shower drain was slow to drain. Room smelled very musty and was very humid even with the provided dehumidifier running.

Helpful?
A
Alan
Verified booking
partner
Standard Room
Stayed in Oct 12, 2025

"Good"

6.0

I wish they would have had wheat bread for toast.

Helpful?
V
VandgriftusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Owner was amazing, polite, updraded my room....super nice breakfast....

Nothing

Helpful?
R
randyusUS
Verified booking
couple
Standard Room
Stayed in Oct 8, 2025

"Ok"

4.0

Staff were nice

Cost, whirlpool did not work, musty smell in room

Helpful?
B
Billie
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Excellent"

8.0

The front desk staff were great, super friendly. The sheets, towels and bathroom shower were clean. The rest of the room needs some work. Missing outlet covers, nails sticking out of the bottom of the door, the vanity light over the sink needs changing, only worked half of the time.

Helpful?
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