Residence Inn Baltimore White Marsh

The check in was fine, a bit of a wait but staff was polite. The microwave in our room was broken we called maintenance but nobody showed.

I was very pleased with the stay.

It was great

Fantastic stay!!!! They were accommodating to our needs for quiet. The room was spacious, clean and staff friendly. Will stay here again.

Love it

I didn't like the fact that despite me already paying for the room I'm advance they wanted an extra 149 and wouldn't take my business credit card. I had to use my personal account to cover damages.

The hotel is dated but clean. We had trouble with our lock that never got fixed during our stay.

The front desk staff was amazing

This property needs a refresh - badly! The room was dark with inadequate lighting, dark decor, and really poor layout. If a third person stays, they have to go thru the bedroom to use the bathroom. There were only two (yes, two) tissues. The paper towels were cheap and ended up using quite a bit of the roll just to get them to tear off right. The desk had previous unwired spills. The water was excoriatingly hot. The bed was comfortable but they offer no king size. The thermostat setting on 70felt like 55, but increasing to 73 then felt like 80. The TVs kept giving us connection errors. Sorry to have stayed here - as Marriott shareholders this is very sad see a property in this state.

Staff was fantastic, easily accessible, tons of dining options nearby, area was peaceful