Hawthorn Extended Stay by Wyndham Cincinnati/Sharonville

clean place with good service at a good rate not too far away (15 min) from downtown breakfast was good as well and staff was very helpful in retrieving a couple of items we had forgotten in the room

The exterior of the property's beautification was lacking. It didn't look like the picture on the website. Roon 102 smelled of mold. Dirty carpet in the hallways and hotel room. We had several bugs in our room. We had to move out of the room late Friday night. Children on 2nd floor running throughout the night. Was told by front desk worker, that kids will be kids.

The hotel, like it’s high rating, is incredibly outdated. The room: The walls are visibly damaged with the wrong color patch jobs and gross stains all over. It’s obvious our room was a smoking room back in the past, as the place smelled awful. The kitchenette is old. We had 4 butter knives but no forks or spoons. The fridge doesn’t work great, and our groceries froze. The freezer has an ice maker, but don’t use it in drinks. The ice tastes horrible. The room is partially updated, with a newer tv and desk/dresser combo, and headboard, but that makes the kitchenette half show its age even more. We only 2 plates, 2 mugs, and 4 knives at our disposal. Yikes. There were also unwashed skillets, a spatula, and a cutting board. All filthy. The toaster emitted blue sparks when we tried to use it. The linens are white, but stained. There were cobwebs on our wall, the towel rack was partially out of the wall, our bathroom door had previously been broken,

Our check-in was good. Our room was more than we expected and the parking was nice.. I would have liked to see fresh flowers in the pots in the outdoor pagoda area instead of the dead plants and dirt.

The staff was friendly and polite

The management was very polite and helpful staff was awesome 💯

Our first room was comfortable and clean. The furniture was older and the TV was situated a bit hinky to the bed, but that didn't cause any problem. The difficulty arose when I began hearing an extremely annoying-to-my-ears noise. I thought it was coming from outside the building; but when I went outside, I didn't hear it. I asked the desk clerk if she could come up to the room to check it out. She discovered it was the A/C unit. It was too warm outside to go without A/C. She very kindly offered us another room...she even upgraded it to a king-size suite instead of the queen size suite we had. I felt very cared for and had a good night's sleep in the 2nd room. The breakfast offering was adequate, but minimal. The cost of the room was less than other surrounding places, so it was not a big deal. Knowing this, I will bring a few breakfast items with me next time. It's quite nice to have a kitchen in the room. We would definitely stay there again...especially nice if we would be spending more than one night. We didn't use the indoor pool, but it looked like it would be enjoyable. Good location. Easy access from highway. Several restaurants close by. Clean. Good value.

Property was clean pool area could have been a little cleaner but overall it was a AWESOME stay and bed was super comfy!!!

About what I expected for a "budget plus" hotel. The bed was very hard and the pillows not what I'd call hotel quality. The marijuana smell was fairly prevalent in the lobby. But the price was right. The property was fairly clean but oddly they must have just did some work in the shower and you could still see the repair folks measurements in pencil on the wall, lol. The floors are very thin and you could hear kids tommy running the halls above. The free breakfast was pathetic.

Stay was good and friendly staff. Only thing i would ask for is breakfast a little longer instead of over at 9am and are quick to shut it down.