Hilton Lille

Location and it was comfortable

Made we wait 5 hrs to check in . They could have been little more accommodating than following the 3pm check in, considering I took a 10hr flight

The room was comfortable and the hotel is within half a kilometre from the city centre.

Arriving by car, this was a difficult start to our stay. The parking is beneath the hotel but one must leave on foot through the railway station across a busy road. The lift in the railway station was out of order. The staff struggled to help me negotiate the discounted parking fee and failed resulting in so.expense.

Nothing

Everything but the location

The hotel's location is excellent. There is no parking under the hotel but there is one in the train station that is pretty close. Hotel staff is very nice and accommodating.

The hotel is old and dated. Also the toilet did not seem clean enough.

Everything, room was lovely and clean and spacious with a great view and in a perfect location next to two train stations, staff really friendly too

Only complaint was the pillows were too soft but it wasn’t a big deal

Close to train station

Although it is close to the train station and convenient for travellers there are many homeless people and people begging for money nearby. Also, the hotel did not cancel the holding deposit despite numerous emails. We resorted to contacting our bank to refute pending transaction. Communication with the hotel was extremely poor and the staff are not friendly.