Sunscape Curacao Resort Spa & Casino

La ubicación e instalaciones, la playa y accesos. Buenos restaurantes (a excepción del Buffet).

El servicio al cliente y la mala disposición a atender. Buffet malo, poca variedad de comida.

Fantastic beach access and easy to get beach chairs. If you’re a foodie, this is not the place for you. Food was ok. The best part was the oven front room that walked out on to the beach. The variety of restaurants was nice. Food was average.

While the beach is fantastic and has great snorkeling in the lagoon, all other aspects of the hotel range from frustrating to abysmal. Hopefully you won't have any issues with carrying your own bags up three flights of stairs and finding your own way to your rooms because there are no porters to help either when you get there or when you leave. Most of the staff act like we bother them by being there. They will barely acknowledge you and if they do ask you if you need anything, you dont know if they'll bring it to you. We've been sat the buffet, asked a server for water when asked, gottten up to get our food, ate it and left with nothing to drink! The food is repetitive and not that appetizing. The system they have for "specialty" dining is ridiculous - we ourselves, and others experienced wait times of over an hour (sometimes two!) just to be seated. Unfortunately the food was not worth the wait, nor was the service any better. Sun club is not worth the expense - room service almost never answer the phone. (Neither does the front desk, by the way) The Sun club area, while quiter than the areas closer to the main areas, is over crowded daily and if you dont get up before sunrise, you will not get a lounger with shade. If you come to the beach after breakfast you'll be lucky to get one at all. Rooms are dated, as many have said - we experienced air conditioning that wasnt working, sink that wasnt draining, and balcony door that wouldt shut properly. In the hotel's defense they did send someone promptly for repairs. We spoke to other Sun club members who experienced worse - bad odors, broken toilets, and no hot water for the entire week. Some positives: the staff at the beach grill were always pleasant and accommodating- Natalie is lovely! We had a lot of our meals there because of the poor experiences we had elsewhere on the resort. The teppanyaki restaurant was good also, but we were literally rushed out after dessert for another sitting to come in. We had an issue with flight cancelation and after a bit of a run around, we found a kind, intelligent and thoughtful person at the front desk who was actually helpful to us - thank you Shelonge - you were the nicest person we met all week and the only one who actually seemed to care about helping a guest. Overall, this resort is very disappointing and I would recommend that you spend your money any where else!

Nice location close to town, but still needed car to travel around - resort was nice, service was good (mostly by the few outstanding people that made up for those that were indifferent to borderline rude) - No real vegan food options and poor vegeterian options - Plenty of food for the meat eaters

The snorkelling off the beach is amazing, and the staff and entertainment is top notch. It didn’t seem too busy and the food was great. Always found a spot by the pool or the beach. The only real downside is that the rooms need serious upgrading. Both renovations (clearly towel hooks had been removed and barely / badly papered over). There was nowhere to hang towels in the room, our formerly glass shower door was replaced by a curtain, the closet doors were missing, and my brother had to find the fuse box to fix our bathroom lights and fridge - twice! My parents and brother also had musty smelling rooms and had to be moved. But the rooms were clean and the staff was lovely and the food was good. Compared to busier resorts this was great for variety of restaurants and availability of seats both by pool and beach. And again, bring your snorkels - you don’t be disappointed!!

This was hands down one of the best vacations I have been on. the resort and all of the staff were absolutely amazing. From Anisha at the VIP desk to Rock at the bar and Amanda, who constantly walked around that resort interacting with people to make sure they were comfortable and everything was going fine for them. We had a slight issue with our toilet getting backed up and took a few calls to the VIP desk, but eventually it got rectified. The beach was beautiful! We stayed in the sun club section, which I would highly recommend, especially if you are looking for a quieter space. Comes complete with your own private pool for sun club members as well as a pool sidebar. Food was delicious both at the buffet and the restaurants which included Italian, steakhouse and seafood. All restaurants were first come first serve except for the Japanese, which require required reservations. Entertainment was good and usually ended around 10 PM. The best was the fire show. Outside of the resort, Curaçao is a beautiful, beautiful country and island. We rented a car and spent a whole day driving and hit all the main beaches. Downtown Curaçao is also beautiful with the Dutch architecture and the swinging bridge highly recommend making a day of it Thank you, Sunscape for a great vacation. I will definitely be back.

Me gustó mucho su infraestructura y su ubicación frwnte al mar.

La mayoría del personal fue muy amable y servicial aunque hubo 2 personas del servicio que no ofrecieron un buen servicio. Pero en general fue unas vacaciones de ensueño

Playa muy bonita. Ricas piscinas

Alcohol de mala calidad para el precio del hotel y sin opciones de pedir algo mejor. Personal poco amable (excepto el restaurant italiano), incluso llegando al mal trato. Piezas grandes pero antiguas, el agua de la ducha se sale dejando todo el baño mojado. No corresponde esta calidad para un hotel de 250 dólares la habitación por noche. Deberían revisar la calidad de lo que ofrecen. Nos cambiamos a un hotel que por un precio levemente superior, fue francamente mejor. Una lástima.

La playa, piscinas y show

Limpieza, puede mejorar, muchos zancudos y cucarachitas pequeñas en el baño de la habitación