Clarion Hotel Tianjin

Location

AC poor maintenance outdated Bath fittings

Price and location

I believe was really maybe 20 years ago but too old

静か

エアコン

When I booked the hotel they told me include breakfast, but after I checked in they told me no breakfast included

They have tiny little roll of toilet paper, so I had to call them twice a day to get more toilet paper

The room comes with a baths which is a nice feature for China, a fridge, safe and an emergency torch. The layout of the room is nice. The breakfast is adequate but the dishes were already a little cold at 7:30 (breakfast runs 7-9).

The rooms was equipped with an old style air conditioning unit which wouldn't control the temperature properly. My wife's pillow caused her problems. The hotel claims to provide a gym and a pool but in fact these are public facilities. The gym was great but the pool space is very limited and makes having a real swim troublesome. The gym opens 9am-10pm.

My Expedia booking, made 10 mths ago, was not in their computer system. I had to book a room at higher rate on the spot. I was asked many "silly" questions about my booking by two staff members for 10' until the front office manager appeared to tell me it was their new system that "forgot" about my Expedia booking which he entered manually. I was given the room in 2 minutes. The nightmare was: I was told their hotel got no connection with Expedia and would not give me a note, document, supporting my claim for refund from Expedia. It is a franchised hotel of the Choice Hotel group.