Pestana Village Garden Hotel

L'hôtel est bien situé à proximité du centre de Funchal. Il dispose d'un parking payant. L'hôtel est très bien pour les familles avec une option buffet et plusieurs piscines.

La qualité du buffet est vraiment limite. Et la chambre est toute petite pour 4 personnes (avec simplement deux lits ajoutés dans le salon).

Reception staff was super friendly, specially the older man that was there.

Breakfast and dinner lacking vegetarian options. No plant based milk available for intolerant people. They mentioned upon request, I requested and it was ignored, i ended up buying my own milk even though i paid for breakfast. Food was poorly cooked. Gym is very old, two running machines, both didn't work. No water filling stations anywhere, only at the gym, which closed early. Tap water at dinner provided but at a cost of 5 EUR. At breakfast was free. Guests ended up going to the super market and coming back with plastic bottles to the hotel. Rooms where not very clean. Our bathroom sink was clogged, dust under the bed, dirty curtains and old and dirty carpets in the corridors. Sanitary bin in the bathroom with no plastic bin, I asked for a bin bag, they said they did not use any. Cleaning lady made a comment to me: "you know, it is a 4 star hotel, not a 5 star", I was shocked. Music every night until 11pm for the tourists, which was unconformable because we could hear it all the way into the rooms. We had to stand up and close some of the doors but there was still noise. We asked reception for ear plugs, but they did not have any.

Os functionaries

O quarto não acolhedor. Muito pó. Instalações sanitárias antiquadas, bidé sem água quente, chuveiro fraco.

Overall we enjoyed our stay. However, with the temperatures being around 29c we found that the ceiling fan was not enough to keep the room cool. We tried sleeping with the balcony doors open but the traffic noise kept us awake as well. We were given another room which was a little better. Bathroom & Kitchen areas need refurbishing, our bathroom was very dirty in places. If you want hot food in the evenings then book the A la Carte restaurant. Restaurant & bar staff were very friendly and helpful. A good location, with 2 small supermarkets down the road but Funchal centre was too far to walk both ways.

Son emplacement et son cadre exceptionnel, jardin magnifique.

Baignoire