Thunderbird Beach Resort

Extremely clean

Front desk help is on point

Hot tub was disgusting dirty. Stairwells were littered with trash.

Property was great and did not have the commercialized feel. Staff were always friendly and helpful. Stayed here when I was kid every summer and brought my kids here for the 1st time. We will definitely be back as it was as great I remembered it!

Very clean property and the staff is efficient and goes out of their way to make the stay a pleasure 10/10 💯

Clean rooms. Clean property

I liked the live music, seating area was good for relaxing and very quiet at night which was nice. Front desk was very rude and snippy for everything. Was charged another $197 when I checked in and that was to use the pool, WiFi, beach, etc. I’ve never heard of such thing and never had an issue like that before. Everything was already paid in full and it included all amenities in my total price when booking months ago, as it should. I thought at first maybe it was a deposit and just needed a card on file in case of damages, cleaning, etc and I had asked if that’s what it was for but nope. Went down to ask for a paper that I had signed and they would not give it to me and told me I’m not allowed to see it or have it. Went down before checking out to get a coffee that is complimentary and supposedly offered 24/7 and I was trying to make a cup and the lady shouted and said that it was empty and she turned it off already. Parking is an absolute nightmare! Very limited and hard to get a parking spot. Could barely drive through the parking lot due to cars being parked in front of other cars and very tight squeeze. Pool was absolutely disgusting and was never once cleaned during the whole trip. Never got my receipt from checking out, which they asked if I wanted, I said yes. Other than the rude front desk staff and the dirty pool, it’s overall a good stay.

Stayed for the weekend. It was my cousins wedding and it beautiful. Loved everything.

The pictures online do not do this property justice. The rooms are really dirty , the linens and towels are all dingy and look dirty all the time. The two pools are both very gross. Looks like snot and dirt floating in them and we’re not cleaned at all. This property is way over priced & I would not recommend a visit here.

Our stay is always great. The service to the pool and the live entertainment.