Gateway Madurai

Hotel is away from city pollution and yet close drive to city . There is even a temple in the hotel premise. A real true Temple City. The sound from the temples gives excellent ambience . Will never stay anywhere else in Madurai the next time. Peacocks everywhere. What a sight. The Indian oil massage is the best experience . Food is great and service is excellent.

Nice hotel, staff very friendly and it's located at the top of a hill that over looks the city. Peacocks galore walk around the hotel grounds

Very large property on a hill with peacocks strutting in lush surroundings . Well maintained, food is excellent Staff are extremely courteous I'm a regular guest

-Dirty rooms, inexperienced staff. Most of the time the staff looked lost especially around the breakfast buffet area. The room we checked into had hairs on the beddings and mould in the bathroom. We got moved to a smaller room, with double bed even though we had paid for a superior room with king bed. -They charge for Wifi. Funny thing when we went to pay for it, another guest was checking in and said: I never pay for wifi so i'm not going to this time as this should be free. The reception said it was fine and he wouldnt have to pay when we had to pay for it. -During our stay, we wanted to call back home to Australia- reception told us it will only be 250rupees for half an hour, but when we went to pay outstanding amounts upon checking out, they told us we had to pay 2600 rupees for a 15 minute call- had to debate this with the manager until he accepted that they had made a mistake in quoting us the amount and told us we didn't have to pay this.

good..but could be better

It was one of the best experience i had. The hotel is ideal retreat from busy life and crowdy city. A nice view from the Pasumalai hill of the city and surrounding natural forest like environment is very soothing. Front-dest manager and restaurant and other staffs were very cordial and prompt. Perhaps the best Taj hotel in India in terms of hospitality and serenity.

nice hotel for a relaxing holiday!

This isa beautiful resort hotel, just on the outskirts of Madurai up on a hill. Lovely views, but the best thing is the staff- they were all just so lovely. The food is excellent too.

A return visit. Easy access from Bangalore cantonment train station and airport next morning. Welcoming staff and very helpful and obliging for early / late check-in to accommodate transport needs. And of course the wonderful Kavalli restaurant in the garden which is always a highlight!

After staying in the city for convenience to sights and interest, we treated ourselves to stay at Gateway for the third day in the area. The hotel is a bit far from the city given slow traffic, but it was a lovely respite. The dining was exceptional, it was quiet, with views of the countryside, and offered beautiful walks through the gardens. We also enjoyed the magician on site, and the opportunity for a puja.