Gateway Madurai

Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel. Restaurant offer wide range of delicious meals.

As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.

Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎

The hotel sits atop

Lovely old colonial style property on the top of a hill with sweeping views of the surrounding area. Very comfortable and clean rooms, nice pool area, large well-kept grounds with tame peacocks everywhere. The one restaurant serves great food with very attentive and friendly staff. They did fail to meet me at the airport, despite written conformation, but they don't lose a star as everything else about the hotel is so delightful. Note that it is on a hill with lots of steps, but I'm 70 and had no difficulties.

Fabulous hotel! Will definitely return!

I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot.

Vinodh and Arul were exceptional in providing services to us Highly recommend staying here lovely place with nice views

Staff very helpful would advise on meals and you could ask for meals not on menu. Bitten to death by mosquitoes!!! Hotel reception very nice but rooms are a little tired. We were upgraded to a spacious room and were told that it had recently been renovated. New curtains but floor covering had holes in it!!!.

Very beautiful serene property. Full of natural beauty. Amazing and very helpful staff. Enjoyed the company of beautiful 100s of peacocks. The property is little dated. Couple of minor maintenance issue due to age of the property. The only con is the property is a little bit secluded so you would need a vehicle to go into the town and is not walkable, but the front desk was very helpful in arranging a cab if you need it.