Gateway Madurai

This is probably the most upscale hotel in Madurai, though there isnt much competition for luxury in this city. The only thing I didnt like was that the hotel was spread out like a maze with a lot of hills and stairs, and the food at the restaurant was extremely expensive (more than USA prices) but if you are without car then you have no other choice. Free breakfast and service was top notch.

stayed for 4 nights at this hotel. staff were friendly and approachable. on our first night, the air-con was out of service suddenly and staff were fast to respond to allow us to change to another room. On the next day, GM also came to apologise for this inconvenience and offer to provide us with complimentary spa service. They were also very considerate, beside providing us with a baby cot which we requested, they also provide us a bath tub for us to shower our baby. staff were polite and courteous as they greeted us whenever we walk around the hotel. overall, it was a pleasant and memorable stay at this hotel. will definitely revisit this place if we are to go to Madurai again

Hands down best chef ever. I asked chef to do sample dishes and got to try Lot of amazing dishes.

Bedroom quality was pretty average. Bed linen, blanket, etc need refresh as it looked poor.

Hotel was nice just one thing if your hiring your own vehicle then it is good otherwise you have park vehicle at bottom of the hill on the hotel is located...otherwise, everything is good just that bar and restaurant close at 11.00 pm which is very early

It was not all that good Lot of hype!

Old old. Old linens and very moldly smell. Bed was extremely uncomfortable for two people. The walls were old and moldy. Was very very disappointed after paying $138 US dollar for one night. It was room 16

It was a short stay, so it is difficult to assess the hotel thoroughly.

The hotel is situated on a hill and secluded. Ideal for relaxing! Food is excellent. However, price has increased sharply compared to last year! It was too hot to venture out in July. The hotel staff was friendly, but sometime the reception staff was not very attentive. This is only a minor criticism. I would recommend this hotel for families wanting to visit the amazing local temples of timeless architecture.

Very nice & comfortable stay.