Oakley Court

Unpleasant staff and manager and weird atmosphere. The place is almost empty - and perhaps they want to keep it that way.

Beautiful lake view

One of the best hotels i have ever stayed in. The owners and every member of staff so friendly and helpful. Will gladly stay again in the future.

I definitely

We had amazing stay there! Room was well cute, equipped and comfortable. We’d love to come back

The main building is stunning, and many of the annnex rooms have been remodeled. A spot that is especially appealing to those who enjoyed the Rocky Horror Picture sShow. It also has housed a large number of Hammer, Horror, films, such as Christopher Lee’s Dracula! Summer pop up being operated by SoHo House looks interesting, but we were unable to sample it, only open on weekends. A truly beautiful setting on the River Thames! Great service, nothing stuffy! Only hiccup was air-conditioning in room. You might want to check its operation when you arrive to make sure you’re not going to have a warm evening! Thankfully, it is England and the temperature was lovely at night! The restaurant had an interesting menu. No set dining room, you choose which room in the mansion you would like to sit while dining or having cocktails. Very nice!

Wonderful stay for girlfriend’s birthday, good vibe and beautiful surroundings. Sauna and steam room could have an update but otherwise fantastic. Food superb.

Really disappointed with my visit to the river house..For such a fantastic location and great potential I feel it’s wasted.I know it’s not known for the food there as in big restaurants and a vast menu but again loads room for improvement… lobster linguine my wife ordered was terrible with one piece of of lobster,in there defence they took two portions of the bill but I would rather pay and enjoy my evening.As a local I’ve been several times but this visit by far was the worst experience.Service was really slack from certain servers not all but some..the toilets were unclean which we had to mention..just felt grubby everywhere!! I noticed on entry there was a dried patch of vomit which wasn’t good.Price for the premixed picante which I normally love were made with no passion at all so generally value for money at the moment I wouldn’t recommend I’m afraid.Generally overall a disappointment.

It’s a lovely location and the main building has several beautiful rooms to spend time in. The grounds are prettily landscaped and the places to sit by the river are really nicely done. The rooms are quite spacious and comfortable, but it’s here that you start to smack into the list of “buts” referred to in the title. Rates vary each day, but on the Saturday the rate for our room was over £400 excluding breakfast, which in effect means heading well towards £500 including breakfast and the obligatory service charge (more on that later). So to have towels with labels saying they have a security tag and a note saying you’d be charged if you take toiletries felt very cheap - like a budget hotel in a city centre. I mentioned that the grounds are nice, but on the Sunday morning there were bottles and glasses from the night before by the river and little things like some of the paths having weeds growing up through them. Not terrible, just not premium. 12.5% service charge at breakfast despite mostly you have to get it yourself. Having had our second breakfast I noticed someone getting a menu, but we were never offered one. There was also a weird example of patchy service - cups of coffee ordered individually and when second cups were brought old dirty cups were not removed. On a table of six they soon mounted up. Second day, as we sat down for breakfast as group of six we gave our three room numbers. However, two rooms got the correct charge and the third was charged for six breakfasts - again seemed to be a sign of patchy service / poor staff training. This was sorted out at checkout, but was a really odd sort of error. Didn’t try the outside restaurant, so we had the informal menu. Burger was certainly “well done” and was very very small. Overall….not terrible, but just not as nice as it could have been.

Well I have not actually been to this hotel, as my booking, made back in January, has been unilaterally cancelled this week, by the hotel due to an "Exclusive Use Event". Given our trip to the UK has been planned to include several hotel bookings, this is very poor behaviour from a hotel in cancelling a booking made many months before. I have had no choice but to make alternate arrangements at short notice, and additional cost. I would be wary of booking with this hotel, given the uncertainty that we experienced.