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9.1 / 10 Guest Rating

Gateway Coonoor

Church Road, Upper Coonoor, Coonoor, in

Gateway Coonoor - main view

About the Property

Heritage Charm and Modern Comforts

Luxurious Rooms and Serene Garden Views
The Gateway Hotel Church Road Coonoor offers elegantly designed rooms with modern amenities and picturesque garden views. Relax in comfort with a flat screen TV, personal safe, and a well-equipped en suite bathroom in each room.

Culinary Delights and Scenic Dining
Indulge in a culinary journey at the Dining Hall with panoramic views of the valley, serving a delectable selection of international dishes. For a more intimate setting, head to Hampton Bar with its British décor and refreshing beverages.

Experience the perfect blend of heritage charm and modern comforts at The Gateway Hotel Church Road Coonoor. Book now for a memorable stay amidst the tranquility of Coonoor.

Facilities & Amenities

WiFi available
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50,000 and above will require a pan card copy during check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room Queen Bed - Photo 1
Superior Room Queen Bed - Photo 2
Superior Room Queen Bed - Photo 3
Superior Room Queen Bed - Photo 4
1/4

Superior Room Queen Bed

Offering views of the garden, room features a separate seating area, TV and personal safe. Some rooms overlook the pristine lawn.

32 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneHair dryerToilet

Superior Queen Room

Non-refundable
Room Only
20% OFF$305.04

$244.03

Includes taxes & fees

Superior Queen Room

Non-refundable
Breakfast Included
20% OFF$322.2

$257.76

Includes taxes & fees

Superior Queen Room

Non-refundable
Half Board
20% OFF$356.54

$285.23

Includes taxes & fees

Superior Queen Room

Non-refundable
Full Board
20% OFF$408.04

$326.43

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
1/3

Deluxe Suite

1 King BedOverlooking the gardenLayout - Bedroom Relax - FireplaceInternet - WiFi and wired internet access Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, slippers, bathtub or shower, and a shower or a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and ceiling fanNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVDeskPrivate bathroom

Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$393.95

$315.16

Includes taxes & fees

Deluxe Suite

Non-refundable
Half Board
20% OFF$514.98

$411.98

Includes taxes & fees

Deluxe Suite

Non-refundable
Full Board
20% OFF$566.49

$453.19

Includes taxes & fees
Family Suite, 2 Bedrooms - Photo 1
Family Suite, 2 Bedrooms - Photo 2
Family Suite, 2 Bedrooms - Photo 3
1/3

Family Suite, 2 Bedrooms

1 King BedOverlooking the gardenLayout - 2 bedrooms Relax - FireplaceInternet - WiFi and wired internet access Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, slippers, bathtub or shower, and a shower or a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and ceiling fanNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVDeskPrivate bathroom

Family Two-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$700.38

$560.3

Includes taxes & fees

Family Two-Bedroom Suite

Non-refundable
Half Board
20% OFF$875.46

$700.37

Includes taxes & fees

Family Two-Bedroom Suite

Non-refundable
Full Board
20% OFF$926.96

$741.57

Includes taxes & fees
Premium Suite - Photo 1
Premium Suite - Photo 2
Premium Suite - Photo 3
Premium Suite - Photo 4
Premium Suite - Photo 5
Premium Suite - Photo 6
1/6

Premium Suite

1 King Bed861-sq-foot room, located on the ground floor, mountain viewsLayout - Bedroom Relax - FireplaceInternet - WiFi and wired internet access Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, slippers, bathtub or shower, and a shower or a rainfall showerheadPractical - Phone, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and ceiling fanNon-SmokingRoom is accessed via exterior corridors

80 m2
Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Premium Suite

Non-refundable
Breakfast Included
20% OFF$510.69

$408.55

Includes taxes & fees

Premium Suite

Non-refundable
Half Board
20% OFF$652.33

$521.86

Includes taxes & fees

Premium Suite

Non-refundable
Full Board
20% OFF$703.81

$563.05

Includes taxes & fees
Deluxe Room, 2 Twin Beds - Photo 1
Deluxe Room, 2 Twin Beds - Photo 2
1/2

Deluxe Room, 2 Twin Beds

2 Twin Beds431-sq-foot room, located on the ground floor, garden viewsRelax - FireplaceInternet - WiFi and wired internet access Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, slippers, bathtub or shower, and a shower or a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and ceiling fanNon-SmokingRoom is accessed via exterior corridors

40 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerDesk

Deluxe Room, 2 Twin Beds

Non-refundable
Room Only
20% OFF$339.36

$271.49

Includes taxes & fees

Deluxe Room, 2 Twin Beds

Non-refundable
Breakfast Included
20% OFF$356.54

$285.23

Includes taxes & fees

Deluxe Room, 2 Twin Beds

Non-refundable
Half Board
20% OFF$390.88

$312.7

Includes taxes & fees

Deluxe Room, 2 Twin Beds

Non-refundable
Full Board
20% OFF$442.38

$353.9

Includes taxes & fees
Superior Room, 2 Twin Beds - Photo 1
Superior Room, 2 Twin Beds - Photo 2
1/2

Superior Room, 2 Twin Beds

2 Twin Beds344-sq-foot room, located on the ground floor, courtyard viewsRelax - FireplaceInternet - WiFi and wired internet access Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, slippers, bathtub or shower, and a shower or a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and ceiling fanNon-SmokingRoom is accessed via exterior corridors

32 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerDesk

Superior Room, 2 Twin Beds

Non-refundable
Room Only
20% OFF$305.04

$244.03

Includes taxes & fees

Superior Room, 2 Twin Beds

Non-refundable
Breakfast Included
20% OFF$322.2

$257.76

Includes taxes & fees

Superior Room, 2 Twin Beds

Non-refundable
Half Board
20% OFF$356.54

$285.23

Includes taxes & fees

Superior Room, 2 Twin Beds

Non-refundable
Full Board
20% OFF$408.04

$326.43

Includes taxes & fees

Guest Reviews

9.1
Exceptional301 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful property.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality8.7
Amenities9.2
Value for Money8.2
Food and Beverage9.2
Overall Experience9.3

Select topics to read reviews

M
MukeshinIN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Best holiday stay in Coonoor"

9.0

First, the very helpful and caring staff at every point of contact. The rooms are spacious and well appointed. One of the few hotel rooms where 2 bags can be opened and stored. The gardens are beautiful and so well maintained. What lovely bougainvillea and jacaranda. The location is great.

The food is not the best although Chef Ramalingam was very obliging and made special items for us not on the menu.

Helpful?
A
arin_dasBENGALURU, BANGALORE DISTRICT, KARNATAKA
Verified booking
Couples
Standard Room
Stayed in Apr 23, 2026

"Fails the Taj Standard – Lacking in Both Hospitality and Warmth. Disappointed."

2.0

We stayed here to celebrate our anniversary on 21st April and chose this property as Taj loyalists of over 12 years. Unfortunately, this turned out to be one of our most disappointing stays. Despite informing the hotel multiple times—during booking, prior communication, and again at check-in—our anniversary was completely overlooked. There was no acknowledgement at all, not even a simple wish, which was extremely disappointing for a special occasion. While the property itself is beautiful, with well-maintained gardens and a wide variety of flowers, the service fell far short. The staff was courteous but clearly inexperienced and overstretched—it was evident the hotel is understaffed, with the same team managing operations across meals. Food was average, and no effort was made to understand or accommodate preferences. In-room dining got our order wrong on multiple occasions. Overall, the experience lacked the warmth, personalization, and attention to detail that Taj is known for. We had originally planned to stay until 22nd April but chose to check out a day early on the 21st. Even during checkout, there was no attempt from the front office to understand why or address our concerns. The airport transfer arranged by the hotel was also concerning, with the driver driving rashly, making for an uncomfortable journey. The only bright spot was Surya from the restaurant team, who made a genuine effort to improve our experience by addressing feedback thoughtfully. Overall, while the property is visually appealing, the service and experience did not reflect Taj standards in any way. This was a special occasion for us, and it was disappointing to see it handled so poorly.

Helpful?
A
AmaninIN
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0

Gorgeous and close to centre of town

No views of tea gardens. No windows in the sleeping area

Helpful?
R
RADHIKA PRITHIVI inIN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0

Good Property

Monkey menace is terrible! They even get into the Restaurant and start taking the Food kept on the Table. This needs to be urgently addressed

Helpful?
3
309jayak
Verified booking
Couples
Standard Room
Stayed in Apr 21, 2026

"Good relaxing peaceful luxury stay"

10.0

Beautiful lush green, quite n peaceful place, colonial architecture. Good ambience. Restaurant n lounge are welcoming, the staff is warm and friendly. Especially Jhilik would greet us every morning during breakfast and dinner with a warm smile and her service was impeccable, she took our special requests as well. We stayed for two days the rooms are clean well equipped. The recreational amenities for adults were not there they can have some activities n local crafts sessions.

Helpful?
B
binu_mohan_uMUMBAI, MAHARASHTRA
Verified booking
Family
Standard Room
Stayed in Apr 18, 2026

"Great place for R&R , amazing staff"

10.0

This is the place to come if you want a relaxing break . Very unique property with unique rooms. Food is also good The team members are absolutely amazing Jhilik from the dining room was so wonderful and caring .She made us feel so welcome and comfortable during meal times . Britto along with the servers also took good care of us. Theresa from the front desk was super helpful, went out of her way to make us feel happy with her thoughtful gestures . She along with Jhilik made our vacation memorable!!

Helpful?
F
Freedom53727461381
Verified booking
Family
Standard Room
Stayed in Apr 16, 2026

"The best placeu I ever visited"

10.0

I would give 5/5 rating. Stayed here for a weekend in coonoor. The staff Leona theresa ,samiya ,kiran were incredibly friendly and welcoming from check-in to checkout. Staffs at the front desk upgraded our room and gave great local food tips. Rooms were clean and quiet. Would absolutely recommend and come back.

Helpful?
S
Sunshine33320626712
Verified booking
Family
Standard Room
Stayed in Apr 14, 2026

"Great experience at gateway taj coonoor"

10.0

Incredible service staff caterers to our every need. Great property overall really felt like home. Rooms were very spacious and clean with a controlled noise level . All in all our whole family enjoyed this holiday will definitely come back soon !!

Helpful?
M
Myhiddenplaces
Verified booking
Couples
Standard Room
Stayed in Apr 14, 2026

"Gateway Cunnoor - oasis of peace!"

10.0

Beautiful hotel with positive vibes.Felt like staying back for a few more days. Taj staff were fantastic, they catered to every guest need. Our food was exemplary. Our room was spotlessly clean. Service in the restaurant was spot on. A big shout out to the hotel team Thank you so much!!!

Helpful?
D
Dream24709113817
Verified booking
Couples
Standard Room
Stayed in Apr 13, 2026

"Wonderful stay"

10.0

It was a wonderful stay at Taj Coonoor. The staff and ambience were excellent, and we truly enjoyed our time there. We would like to sincerely appreciate Ms. Leona and Ms. Thresa for their warm hospitality. The traditional way of welcoming guests was a beautiful touch. Overall, we are very grateful to the Taj team for creating such memorable moments for us.

Helpful?