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8.7 / 10 Guest Rating

Holiday Inn Express & Suites Sylva / Dillsboro by IHG

26 Rufus Robinson Road, Dillsboro, us

Holiday Inn Express & Suites Sylva / Dillsboro by IHG - main view

About the Property

Convenient Location in the Western North Carolina Mountains
Located just 3 minutes' drive from historic Dillsboro city centre, our hotel offers easy access to Western Carolina University, Harrah's Cherokee Casino, and Great Smoky Mountains National Park.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express & Suites Sylva / Dillsboro is equipped with a Keurig® coffeemaker, 42-inch TV with HBO® channels, microwave, and refrigerator. Enjoy a hot breakfast buffet every morning and take advantage of our on-site business center.

Smoke-Free Property with Indoor Pool and Free WiFi
Relax in our indoor pool, stay connected with complimentary WiFi, and rest assured knowing our hotel is non-smoking for your comfort.

Book your stay at Holiday Inn Express & Suites Sylva / Dillsboro for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Renovation work is done at the property. The entire floors are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
One-Bedroom Suite - Photo 4
One-Bedroom Suite - Photo 5
One-Bedroom Suite - Photo 6
One-Bedroom Suite - Photo 7
One-Bedroom Suite - Photo 8
1/8

One-Bedroom Suite

Executive room features a spacious seating area with a large work desk, sofa, microwave and refrigerator.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$325.59

$260.47

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
Standard Room with Two Queen Beds - Photo 6
1/6

Standard Room with Two Queen Beds

This nonsmoking room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$297.76

$238.21

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
1/7

Standard Room

This room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$311.68

$249.34

Includes taxes & fees
King Room - Hearing Accessible - Roll-in Shower - Photo 1
King Room - Hearing Accessible - Roll-in Shower - Photo 2
King Room - Hearing Accessible - Roll-in Shower - Photo 3
King Room - Hearing Accessible - Roll-in Shower - Photo 4
King Room - Hearing Accessible - Roll-in Shower - Photo 5
King Room - Hearing Accessible - Roll-in Shower - Photo 6
1/6

King Room - Hearing Accessible - Roll-in Shower

This accessible room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Standard Communication Accessible Roll Shower

Non-refundable
Breakfast Included
20% OFF$290.8

$232.64

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
1/3

Suite, 1 Bedroom

1 King BedInternet - Free WiFi Entertainment - 65-inch Smart TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Free local calls, double sofa bed, and desk; cribs (surcharge) available on requestComfort - Air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite, 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$386.9

$309.52

Includes taxes & fees

Guest Reviews

8.7
Excellent312 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.7
Food and Beverage9.2
Overall Experience8.7

Select topics to read reviews

E
Emily
Verified booking
friends
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0

Facility was very clean; staff was very helpful. Breakfast was very good

Helpful?
E
EvetteusUS
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0
Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 23, 2025

"SCAM DON’T STAY HERE"

2.0

DO NOT STAY HERE! Staff will try to steal from you and make excuses as to why. Very shady, especially the manager Brandy. They don’t bother to check their rooms before you check in, either.

Helpful?
A
AmberusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 10, 2025

"It was great except for the hot tub being out of order."

9.0

Great breakfast and rooms had just been remolded.

Tha hot tub was out of order which I was the main reason I chose this hotel. I would have stayed closer to my destination had I known that.

Helpful?
K
KaelanusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 8, 2025

"Wonderful stay it allowed me peace of mind, which is invaluable."

9.0

It was clean, spacious and had an indoor pool! Plus it was adjacent to a gas station which was VERY convenient! Staff were friendly and courteous.

No deficiency noted.

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Friendly staff. Easy location. Good breakfast

Helpful?
A
AmelindausUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

We had a pleasant stay. The receptionist was friendly. Our room was clean. We liked that the pool was indoors since there was some rain during our stay. The breakfast was good. There was a nice mix of hot and cold items.

Helpful?
M
Megan
Verified booking
family
Standard Room
Stayed in Aug 1, 2025

"Good"

6.0

Check in was a disaster. Staff weren’t available for 15 mins- “out checking on property” the couldn’t find reservation- finally found it, was trying in conf number in wrong spot. Hotel was clean- however sheets felt really old.

Helpful?
K
Keith
Verified booking
family
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

The staff were great.

Helpful?
H
HooverusUS
Verified booking
couple
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0
Helpful?
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