Courtyard by Marriott Lebanon

The owner Shyre treated me very unfairly and made me and my family very uncomfortable.

Customer service

Loved the easy check in and the pool was great! Room was big and clean.

Have never been to a hotel where you had to pay for breakfast. Really Marriott?? Things must really be bad for you.

Bath soap was empty, but quickly replenished by staff Food was on the carpet/floor when we arrived, which was discovered when moving an ottoman Staff was nice Room was nice Not likely to stay again based off food being on floor, like staff did not clean or is too lazy to move furniture to vacuum entirely

it was very clean, but very disappointed. I did not sleep because all I get here was the traffic for Route 78 right by my room.

Freezer did nit work. Bathroom door didnot lock, bathroom fan didnot work, small trash can, cleaning room next to us at 1230am

I have stayed in this courtyard at Lebanon 2 other times and was not displeased, this time I was very displeased. Stain on the couch, stain on a blanket, freezer in refrigerator not working, door handle to bathroom does not lock. Fan does not work in bathroom, and cleaning lady vacuuming room next to us at 12:30am

Very friendly staff.

I had pre-paid for breakfast but something came up at home and I had to check out earlier than planned, so had to skip breakfast. The hotel said they couldn't reimburse me the pre-paid breakfast money, that I would have to do that through Booking.com.