Residence Inn by Marriott Anaheim Resort Area/Garden Grove

My family and I had a very pleasant stay at the Residence Inn in Garden Grove. The beds were comfy and the full kitchen was a game changer. What struck me was the consistent kindness of the staff. Pedro was especially helpful in securing us a late checkout after a car accident left us scrambling for towing and a rental for the 3 hour ride home. He was so compassionate and it felt like we were surrounded by angels during such a challenging time. We will definitely stay here again! Thank you all!

Great breakfast(go early), nice pool, comfortable beds, pool was good and the heated little sauna at the back was nice Overall this is a brilliant place to stay for its purpose, no luxury frills but we all enjoyed it a lot!

Property felt old and like it needed a facelift, carpets felt dirty. Sofa bed was not comfortable at all, only suitable for a child to be honest. We had a day of no hot water, where we eventually had to move rooms Was disappointed that even after requesting before arriving there was no cot for my baby and took a long time to arrive. 3 very tired children after a long Flihht

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Using an app for laundry service.

You could not pay me to stay at this hotel again. While the staff was friendly, the hotel should be labeled as a 1 star MOTEL. The bathrooms are more than outdated- they are littered with water stains and mildew and worse, the rooms all had an old smell to them, the baseboards had chew marks and missing chunks out of them, and the fridge had holes and dents in the front panel. The couch was broken in the middle so three people sitting on it would end up sitting together in the middle. While this would be acceptable if the pictures and description was accurate- let me set the record straight that this is FAR from a Marriott, but absolutely RIDICULOUS that it is labeled a Residence Inn. Marriott should actually be ashamed and embarrassed they consider this hotel one of their own. The fact that we paid premium prices for this shi*t hole was a disgusting way to exploit families out of more money for the "proximity to Disneyland". I've stayed at nicer hotels for less than half the price. We stayed here for the convenience for our family of 6 to get to Disneyland. I booked the "Shuttle and Stay" package so we could avoid parking at Disney. No where in the booking did it ask for how many shuttle passes needed, or the day it was needed. However- when booking the room, I appropriately put in our kids' ages and how many adults- making sure we would all have a spot on the shuttle. When we checked in- I was informed that the room only came with 4 passes and they were booked for the CHECK IN date. Why in the world would I need a shuttle pass for the day we CHECK INTO the hotel? THEN they informed me that the shuttle IS NOT EVEN ON THEIR OWN PROPERTY and we would need to walk five minutes down to the Hyatt to catch the shuttle and try to reserve the two extra seats needed. This was comical considering we were paying the MARRIOTT for a shuttle pass- yet one they were not even providing? Disgrace. We ended up driving our rental car and parking ourselves at Disney- which was pain free and far easier than expected- we left the hotel around 930am and got into the parks by 1030am. I would much rather have planned that route knowing we paid extra for the shuttle passes and ended up having to pay the $60 for parking. In fact- I would have rather stayed at a listed motel and saved money on all parts. We left the hotel grossed out, feeling dirty, and knowing we paid WAY TOO MUCH more the experience we had. The only positive was that we arrived to the hotel much later than expected- so the kids didn't have to try and enjoy the dirty pool and we could just go straight to sleep. This was by far the worst experience and a huge bait and switch. Don't trust the website, pictures or anything other than the negative reviews. Save your money and avoid this crap hotel.

Clean, staff was friendly, breakfast was good..

The shuttle system was confusing. We bought it for the first day and ended up using Uber after 30 minutes of back and forth between staff and finding the shuttle stop, with no clear schedule of pick up/ drop off times..

The room was big enough for my family. It had a kitchen and 2 bathrooms. The pools and jacuzzi

They ran out of parking spaces and I had to park further out and walk back in the middle of the night