Hotel Presidente

Pleasant ambience, good food, good room, comfortable bed. Friendly efficient staff. Good secure arrangement for luggage after checking out.

Hotel Presidente is located in the middle of town and easily walkable to the pedestrian shopping street, all museums and lots of restaurants. However, it’s very quiet inside. The rooms are large, fresh and immaculate and air conditioning and showers are refreshing. Staff is very helpful and the decoration is lovely. We didn’t get a chance to eat at the 5th floor restaurant but heard it was beautiful and delicious. Breakfasts had much variety and were in a nice setting. Wouldn’t hesitate to return!

The valet parking worked well and we made our way to room 505 which we were allocated. We felt it small , cramped and looked into a brick wall. Reception helpfully let us change to 301 which was spacious and looked into the Main Street. Breakfast was a good selection buffet . We too like another previous reviewer had to leave a day early and couldn’t get a refund. But at least the receptionist tried for us and was apologetic when management said no. We just put it down to a hazard of travelling. Would probably stay here again if returning to area and wanted a central hotel with parking

The room had more outlets than 4 people would need. Nice room, spacious bathroom. Friendly staff and good food. Located off of central Avenue. Great location.

We stayed here for one night before traveling to the Osa Peninsula and one night after returning from the Osa Peninsula. We arrived late afternoon due to length of time getting through customs and traffic from the airport to the hotel was rush hour. ( normally 35 minutes, but rush hour was 90 minutes). We booked directly with the hotel and so they upgraded us for the first night to room 505 which was lovely. We also made reservations for the first night at their roof top bar/ restaurant which was really nice with great food and delicious drinks. The hotel also had free luggage storage so we left one suitcase with our travel clothes and coats with them since we were going to the rain forest and Sansa airlines had weight limits on luggage. We used the hotel van for pick up at the airport and transport back to the airport both times. It was a little pricey, but nice for getting back to the airport and not waiting on an uber. The hotel recommended using an uber when we returned on Sansa airlines to get back to the hotel and that worked well. When we returned to the hotel after visiting the Osa Peninsula, the staff member assigned us a room in another part of the hotel. This room was ok, but it looked like the typical airport hotel room and so we called the front desk to see if we could get room 505 again. It was available and so we switched rooms immediately. We were tired from our trip into the rain forest so just cleaned up and headed up to the rooftop bar/restaurant around 4 pm. We enjoyed the late afternoon weather with delicious appetizers and drinks before calling it a day. The next morning, our flight was early afternoon so we were able to enjoy the hotel’s delicious breakfast buffet. We would recommend staying here with a room like #505.

I’m extremely disappointed with my experience at this hotel. A medical emergency forced me to leave my stay early, and despite providing documentation and explaining the situation, the hotel refused to offer any refund. It was a stressful and unexpected situation, and instead of showing compassion or basic customer service, the staff were rigid, unhelpful, and dismissive. I understand policies exist for a reason, but good hospitality is about treating guests like human beings—not hiding behind fine print when someone is dealing with a genuine emergency. I recommend reading everything before signing. They also charge for people who “might” stay at the hotel ahead of time regardless of whether that person(s) shows up. I left feeling unheard and taken advantage of. I will not be returning to this hotel or Costa Rica, and I strongly recommend booking elsewhere if you value flexibility, empathy, or even the most basic level of support during unforeseen circumstances.

Having been twice before ? This time we found this hotel very poor!!! 1 food quality and choice was awful ,6 tureens. 2 staff miserable not very nice . 3 They charging 1 ero 40 c for ice!! 4 rooms basic cleaners nice. 5 would i come back here again??? No never !! Gone down hill , There are cheaper and better places with hellos up the road better and cheaper

Would have loved a pool or a gym to while away wet afternoons but otherwise hotel was perfect. Fabulous location, friendly staff and good food. Laundry was expensive…

Good a profesional advices from from desk Luis , Kiny, Nicole and Amanda big help setting us up Restaurant beyond delicious food and super service . Thanks to you all for make our staying safe and pleasant

Great hotel dinning. The restaurant is roof top, the food was good and the drinks were super too.